Explore our customer case studies to learn how they’ve successfully navigated customer service, increase profit margins, and streamline accounting and sales for their businesses with our customer experience platform.
Here are some of their success stories, fill the form to download case studies. Questions? Contact email@example.com.
KPCS began with a Work 365 trial but quickly upgraded to a full product onboarding when the company saw how well the system integrated with Microsoft’s Partner Center.
KPCS had consolidated many of its own systems into Dynamics CRM, much of its billing and invoicing was still managed in spreadsheets. The company was missing the infrastructure, processes and systems to accurately and efficiently manage its cloud solutions business.
365Solutions chose Work 365 due to its capabilities in a number of areas needed for their CSP business
To continue growing, 365Solutions needed a system that was intuitive and easy to use, while providing all the services they needed so they could focus less on billing reconciliation and more on sales and support. They turned to Work 365.
How a leading Microsoft CSP achieves operational efficiency and scales up for 300% Growth
Innovia Consulting needed a solution to scale their Cloud business as a Direct Microsoft CSP. The objective was to implement a system that make its sales, billing and support processes more efficient, while providing quick and effective customer service.
Using Work 365 to Improve Cloud Profitability
This case study examines the challenges faced by IOTAP, a rapidly growing Microsoft Cloud Services Provider (CSP), and how the company created a custom-built Dynamics 365 application to improve cloud profitability.