Sync provides bi-directional synchronization of cloud and subscription services into your CRM system from your provider. All your customer’s Microsoft cloud services including license and usage-based subscriptions from Partner Center are available to your sales and service team within Dynamics.
No more switching between systems to make changes to subscriptions and manage your customer services. Sync automatically provisions any changes made from within Work 365 in your Dynamics system directly into Partner Center or your Distributor’s system. Automated provisioning saves time and creates visibility into your operations.
Most importantly Sync includes a self-service portal for your end customers to manage their services. Your customers can log into a branded customer service portal and request service changes which automatically get provisioned through Sync into your partner center. The self-service portal for Sync is built on Dynamics PowerApps portals.
Software and cloud subscriptions
Your end-users can view licenses that are provisioned for them and adjust the quantities directly. All the changes they request are provisioned
Usage and Azure subscription data
View Azure Usage trends and consumption by time periods
Provision products and services
Enable specific products in your Dynamics Product Catalog that your end customers can provision directly
End-user control
Role-based access for end-users. End-users can invite users and specify permissions. Use Azure AD credentials for your end customers
Customer agreements
Manage Customer Agreements through the portal. Receive customer acceptance and confirmation
It’s your data. We don’t host your customer or pricing data
Pay for the value from the system and not by the size of your invoice
Bring your teams together! Leverage what you are already using
Used by hundreds of partner around the world
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