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Revenue and operations platform

One platform to run and grow your indirect CSP business

Work 365 is the revenue and operations platform for indirect Microsoft resellers. Bill across your distributors, reconcile every invoice, and grow, whichever providers you work with.

Built on Microsoft Power Platform
36%more subscriptions at TSG, run with 4 fewer finance ops roles
Work 365 Connected providers 4 LIVE Pax8 SYNCED Ingram Micro SYNCED TD SYNNEX SYNCED Crayon SYNCED Consolidated invoice READY PROVIDER COST Total provider cost $84,620 1 Provider cost Consolidated 2 Customer billed Automatically Reconciled Validated 4 providers connected Costs, invoices and billing data synced in real time LIVE
Trusted by Microsoft CSP partners in 25+ countries
Innovia ConsultingInfinity GroupTSGGadellNetHeartland HBSFusion ConnectQuisitiveInnovia ConsultingInfinity GroupTSGGadellNetHeartland HBSFusion ConnectQuisitive
One platform

Run one revenue operation across every provider

You buy through one or more indirect providers. Work 365 is the constant layer underneath, so your billing does not change every time your distributor strategy does.

Bill across your indirect providers

Connectors for Pax8, Ingram Micro, TD SYNNEX, Crayon, and Companial mean you run one billing operation, not one per distributor.

Pax8IngramTD SYNNEXCrayon

Reconcile every provider

Match each distributor's cost to what you bill, every cycle.

Synced

Provider-flexible

Switch or add providers without re-platforming your billing.

200+ Power BI reports

Margin and revenue intelligence, on data that stays in your Microsoft tenant.

Multi-currency, multi-entity

Bill across currencies and legal entities from one system.

USDGBPEUR

Self-service with ENGEN

Customers buy, renew, and manage their own subscriptions.

One catalog, all sources

The full Microsoft catalog, ISV add-ons, and your own services, unified whichever provider fulfils them.

MicrosoftISV add-onsYour services
Reconcile every provider

One clean set of numbers, whoever fulfils

Work 365 matches each provider's cost to what you bill customers every cycle, so margin stays visible and leakage surfaces early, across Pax8, Ingram, TD SYNNEX, and Crayon.

Provider cost
From your distributor
→
Your invoice
Every customer, every model
→
Reconciled
Margin visible
The Microsoft-native advantage

The depth a closed billing tool cannot match

Closed SaaS tools and Work 365 both automate billing. Only Work 365 is built on Microsoft Dataverse and Power Platform, the same foundation as Dynamics 365.

 
Closed billing tools
Work 365
Your data stays in your Microsoft tenant
200+ Power BI reports out of the box
Extends with Power Platform
Multi-currency, multi-entity billing
The indirect opportunity

Moving to indirect can be a step up, not a step back

Microsoft's 2026 thresholds are steering more partners toward indirect providers. Let a strong distributor carry the commerce weight, while Work 365 keeps billing, margin, and customers in your control.

  • Run one billing operation across every provider
  • Keep full visibility of margin and leakage
  • Add or switch providers without re-platforming
  • Give customers self-service that drives upsell
How it works

From provider to paid, in one flow

1

Connect

Link Pax8, Ingram Micro, TD SYNNEX, Crayon, or Companial.

2

Automate

Bill every model from one system, on one invoice.

3

Reconcile

Match each provider's cost to invoices and catch leakage.

4

Grow

Give customers ENGEN self-service that drives upsell.

Proof

Outcomes, not promises

TSG, Head of Finance Ops

“Watertight Billing. That nervousness around revenue leakage has gone away.”

15,000+ subscriptions, run with 4 fewer finance ops roles.

Paula McTeer, TSG
60%
Infinity Group

Grew 60% on the same headcount running indirect through Pax8, after moving to Work 365.

Work 365 customer
300%
Innovia Consulting

Grew CSP revenue by 300% without adding headcount, on one platform for billing and provisioning.

Work 365 customer
Evaluation questions

What indirect resellers ask before they switch

Does Work 365 support my indirect provider?+

Yes. There are native connectors for Pax8, Ingram Micro, TD SYNNEX, Crayon, and Companial, so you can run one billing operation across whichever providers you use.

Can I use more than one distributor at once?+

Yes. Work 365 unifies billing and catalog across multiple providers, so a multi-distributor strategy runs from one system.

Can it reconcile my distributor invoices?+

Yes. Each provider's costs are matched to what you bill customers every cycle, so margin stays visible and leakage surfaces early.

What happens if we change providers later?+

Work 365 stays the constant layer underneath. You can add or switch providers without re-platforming your billing.

How is Work 365 different from a billing tool?+

A billing tool prints invoices. Work 365 runs provisioning, subscription management, reconciliation, reporting, and self-service across your providers in one place.

Do we keep access to our own commercial data?+

Always. Work 365 is native to Microsoft Dataverse and Power Platform, so your data stays in your environment with 200+ Power BI reports available.

What is an indirect CSP reseller?+

An indirect CSP reseller reaches Microsoft through an indirect provider, a distributor such as Pax8, Ingram Micro, TD SYNNEX, or Crayon, rather than transacting directly.

Why are more partners moving to indirect?+

Microsoft's 2026 thresholds are steering more partners toward indirect providers. With the right platform, that move simplifies operations while keeping billing and margin in your control.

Can we bill Microsoft and our own services on one invoice?+

Yes. Microsoft licences, ISV add-ons, and your own services and products bill together on a single customer invoice.

How quickly do indirect resellers see value?+

Value usually shows first in reconciliation. TSG runs 15,000+ subscriptions with 4 fewer finance ops roles after standardising on Work 365.

Will Work 365 scale as we add customers?+

Yes. Infinity Group grew 60% on the same headcount running indirect through Pax8 after moving to Work 365.

See it run across your providers

Bring the distributors you use, your catalog, and your reconciliation questions.

Book a Demo
Revenue and operations platform

One platform to run and grow your indirect CSP business

Work 365 is the revenue and operations platform for indirect Microsoft resellers. Bill across your distributors, reconcile every invoice, and grow, whichever providers you work with.

Built on Microsoft Power Platform
36%more subscriptions at TSG, run with 4 fewer finance ops roles
Work 365 Connected providers 4 LIVE Pax8 SYNCED Ingram Micro SYNCED TD SYNNEX SYNCED Crayon SYNCED Consolidated invoice READY PROVIDER COST Total provider cost $84,620 1 Provider cost Consolidated 2 Customer billed Automatically Reconciled Validated 4 providers connected Costs, invoices and billing data synced in real time LIVE

Trusted by Microsoft CSP partners in 25+ countries

Innovia ConsultingGadellNetInfinity GroupTSGHeartland HBS
One platform

Run one revenue operation across every provider

You buy through one or more indirect providers. Work 365 is the constant layer underneath, so your billing does not change every time your distributor strategy does.

Bill across your indirect providers

Connectors for Pax8, Ingram Micro, TD SYNNEX, Crayon, and Companial mean you run one billing operation, not one per distributor.

Pax8IngramTD SYNNEXCrayon

Reconcile every provider

Match each distributor's cost to what you bill, every cycle.

Synced

Provider-flexible

Switch or add providers without re-platforming your billing.

200+ Power BI reports

Margin and revenue intelligence, on data that stays in your Microsoft tenant.

Multi-currency, multi-entity

Bill across currencies and legal entities from one system.

USDGBPEUR

Self-service with ENGEN

Customers buy, renew, and manage their own subscriptions.

One catalog, all sources

The full Microsoft catalog, ISV add-ons, and your own services, unified whichever provider fulfils them.

MicrosoftISV add-onsYour services
Reconcile every provider

One clean set of numbers, whoever fulfils

Work 365 matches each provider's cost to what you bill customers every cycle, so margin stays visible and leakage surfaces early, across Pax8, Ingram, TD SYNNEX, and Crayon.

Provider cost
From your distributor
→
Your invoice
Every customer, every model
→
Reconciled
Margin visible
The Microsoft-native advantage

The depth a closed billing tool cannot match

Closed SaaS tools and Work 365 both automate billing. Only Work 365 is built on Microsoft Dataverse and Power Platform, the same foundation as Dynamics 365.

 
Closed billing tools
Work 365
Your data stays in your Microsoft tenant
200+ Power BI reports out of the box
Extends with Power Platform
Multi-currency, multi-entity billing
The indirect opportunity

Moving to indirect can be a step up, not a step back

Microsoft's 2026 thresholds are steering more partners toward indirect providers. Let a strong distributor carry the commerce weight, while Work 365 keeps billing, margin, and customers in your control.

  • Run one billing operation across every provider
  • Keep full visibility of margin and leakage
  • Add or switch providers without re-platforming
  • Give customers self-service that drives upsell
How it works

From provider to paid, in one flow

1

Connect

Link Pax8, Ingram Micro, TD SYNNEX, Crayon, or Companial.

2

Automate

Bill every model from one system, on one invoice.

3

Reconcile

Match each provider's cost to invoices and catch leakage.

4

Grow

Give customers ENGEN self-service that drives upsell.

Proof

Outcomes, not promises

TSG, Head of Finance Ops

“Watertight Billing. That nervousness around revenue leakage has gone away.”

15,000+ subscriptions, run with 4 fewer finance ops roles.

Paula McTeer, TSG
60%
Infinity Group

Grew 60% on the same headcount running indirect through Pax8, after moving to Work 365.

Work 365 customer
300%
Innovia Consulting

Grew CSP revenue by 300% without adding headcount, on one platform for billing and provisioning.

Work 365 customer
Evaluation questions

What indirect resellers ask before they switch

Does Work 365 support my indirect provider?+

Yes. There are native connectors for Pax8, Ingram Micro, TD SYNNEX, Crayon, and Companial, so you can run one billing operation across whichever providers you use.

Can I use more than one distributor at once?+

Yes. Work 365 unifies billing and catalog across multiple providers, so a multi-distributor strategy runs from one system.

Can it reconcile my distributor invoices?+

Yes. Each provider's costs are matched to what you bill customers every cycle, so margin stays visible and leakage surfaces early.

What happens if we change providers later?+

Work 365 stays the constant layer underneath. You can add or switch providers without re-platforming your billing.

How is Work 365 different from a billing tool?+

A billing tool prints invoices. Work 365 runs provisioning, subscription management, reconciliation, reporting, and self-service across your providers in one place.

Do we keep access to our own commercial data?+

Always. Work 365 is native to Microsoft Dataverse and Power Platform, so your data stays in your environment with 200+ Power BI reports available.

What is an indirect CSP reseller?+

An indirect CSP reseller reaches Microsoft through an indirect provider, a distributor such as Pax8, Ingram Micro, TD SYNNEX, or Crayon, rather than transacting directly.

Why are more partners moving to indirect?+

Microsoft's 2026 thresholds are steering more partners toward indirect providers. With the right platform, that move simplifies operations while keeping billing and margin in your control.

Can we bill Microsoft and our own services on one invoice?+

Yes. Microsoft licences, ISV add-ons, and your own services and products bill together on a single customer invoice.

How quickly do indirect resellers see value?+

Value usually shows first in reconciliation. TSG runs 15,000+ subscriptions with 4 fewer finance ops roles after standardising on Work 365.

Will Work 365 scale as we add customers?+

Yes. Infinity Group grew 60% on the same headcount running indirect through Pax8 after moving to Work 365.

See it run across your providers

Bring the distributors you use, your catalog, and your reconciliation questions.

Book a Demo