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Microsoft Partners and CSPs Need Automated Billing Systems – Why Excel Isn’t Enough
If you’re in the business of generating recurring revenue like Microsoft CSP Partners and using Excel to handle your customer’s subscriptions and billing, you’re not alone. Dynamics 365 can easily be used to manage your sales and service, and with Work 365 you can manage recurring revenue and Billing automation for subscription sales. While Partner […]
Accounting Systems vs Billing Systems: What’s the difference for Cloud Solution Providers?
As a Microsoft Partner and CSP, a requirement is to have billing automation and accounting systems in place to keep record of transactions and send out invoices. While the line between the two different systems has blurred in recent years, billing automation and accounting systems still serve two different purposes and require a software decision. […]
Managing Business Credit Risk for CSP and Recurring Billing with Work 365
Payments at Risk Not all customers are created equal. This is especially true when it comes to payment timeliness – businesses that offer pro-rated or ongoing services in advance of payment are taking on risk and can be affected by slow or missed customer payments. Evaluating the extent of that risk and coordinating that risk […]
Work 365 Payment and Invoice Integration for CSP Automated Billing
When it comes to billing, invoicing and payment collection, there’s much more involved than just sending out an invoice. One of the main challenges of a cloud solution provider within the Microsoft CSP Program is to either create or find solutions that will standardize the invoicing and payment collection process to help scale their business. […]
The Customer Experience – Combining E-Commerce and Self-Service with Work 365
Businesses often treat e-commerce and self-service as separate solutions to two distinct business needs. As a result, each solution only solves one issue and customer data is not synchronized between all systems that touch a customer. For example, if a customer purchases an incident tracking solution that solution won’t have a market place and vice […]
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