Revenue leakage · GadellNet
Stop billing the wrong number
2–3% lost
billed
Before Work 365
fully billed
With Work 365
Revenue captured Leakage
Illustrative of GadellNet's outcome: 2–3% leakage recovered, ROI within three months.
CSP Billing Platform · Built on Microsoft Power Platform
The CSP Billing Platform that runs your whole revenue operation
Automate Microsoft CSP billing, reconciliation, and invoicing on one Dataverse-native system so every dollar you sell is a dollar you actually bill.
INVOICE · ACME INC.
Microsoft 365 E5 — 240 seatsmatched
Azure consumption (reconciled)Partner Center sync
NCE renewal — 9 mo, 15 daysguardrailed
Reconciliation status0 discrepancies
2–3%
revenue leakage recovered
(GadellNet)
(GadellNet)
2–3%
revenue leakage plugged at GadellNet — ROI inside three months.
300%
CSP growth at Innovia Consulting, with no added headcount.
$1 Million
saved a year at Infinity Group — manual billing cut 75%.
Modern CSP billing starts with automation
Billing is where Microsoft partner revenue quietly leaks
Between Partner Center data, Azure consumption, NCE commitments, distributor pricing, and customer invoicing, most partners stitch the month together in spreadsheets; and every gap is margin you earned and never collected. A dedicated CSP billing platform fixes the symptom. Work 365 fixes the system: billing automation is the entry point, but underneath it sits the platform your provisioning, subscriptions, payments, and customer engagement all run through.
Why CSP billing is hard to scale
Why CSP billing is hard to scale
Microsoft CSP partners juggle reconciliation, mid-term changes, compliance rules, and multiple data sources every billing cycle.
Fragmented data
Partner Center, Azure, distributors, and finance systems don't align out of the box.
Usage-based complexity
Azure consumption is granular, delayed, and hard to reconcile accurately.
NCE compliance risk
Commitments, renewals, and change restrictions demand strict guardrails.
Manual processes
Spreadsheets and hand-built workflows don't scale with growth.
Tool vs. platform
A billing tool stops at the invoice. A platform runs the operation.
Most CSP tools fall into one of two traps. A pureplay billing tool only ever touches the invoice and it cleans up errors after the fact. A vendor-neutral billing layer sits on top of Microsoft and never sees what’s happening inside it. Work 365 is built into the Microsoft data model itself, so billing accuracy starts upstream: in provisioning and subscription state; not at month-end.
Pureplay billing tool
Invoice-deep, operation-blind
- ✕ Only touches the invoice and reconciles after the fact
- ✕ Breaks when Microsoft changes NCE, EST, or Azure rules
- ✕ No view into provisioning or subscriptions
Vendor-neutral layer
On top of Microsoft, not inside it
- ✕ Built to span many clouds, not built into Microsoft
- ✕ A generic multi-cloud tool adapted to CSP
- ✕ Shallow NCE/EST depth and Dynamics integration
Work 365
The platform
Native to the Microsoft data model
- ✓ Native to Dataverse & the Power Platform
- ✓ Billing, provisioning, subscriptions & self-service on one system
- ✓ Accuracy enforced upstream, not patched after the invoice
CSP billing capabilities
Everything a CSP billing platform has to do — in one system
Work 365 connects billing accuracy to the data layer it depends on: provisioning, subscription state, and Partner Center. No patching. No manual reconciliation loops.
CSP billing automation
Automate recurring, usage-based, hybrid, time & materials, and one-time billing - with built-in pricing logic and validation.
Azure usage & cost management
Ingest, normalize, and bill Azure consumption accurately with transparency for your customers.
Azure billing →Billing reconciliation
Identify discrepancies, distributor mismatches, and revenue leakage before invoices go out.
Product catalog & pricing
One catalog for everything you sell: Microsoft, ISV add-ons, and your own services with price lists, bundles, and pricing strategies.
CSP Navigator →NCE billing & renewals
Manage New Commerce Experience commitments, renewals, cancellations, and changes with built-in guardrails.
Customer self-service
Give customers branded self-service to manage subscriptions, view Azure usage, and access invoices.
Self-service portal →Billing models
One platform for every way you charge.
Most CSP tools only do recurring subscriptions. Work 365 bills the full range — including time & materials for the project and professional-services work that sits alongside your subscriptions.
Recurring
Subscriptions billed on a cycle.
Usage-based
Azure and metered consumption.
Hybrid
Mixed recurring + usage.
Time & materials
Hours and units billed at rates: projects & services.
One-time
Non-recurring charges & fees.
One automated billing cycle
From Partner Center sync to cash — without the spreadsheets
Every step automated, every NCE and EST rule enforced. No spreadsheets, no manual exceptions.
1
Sync
Pull subscriptions, usage and charges from Partner Center and distributors in real time.
2
Reconcile
Match every line against Microsoft, flag discrepancies and leakage before invoicing.
3
Invoice
Generate accurate, NCE- and EST-compliant invoices across entities and currencies.
4
Collect
Take payment and feed clean revenue data straight to your accounting system.
Built-in NCE & EST guardrails run at every step
Microsoft-Native Architecture
Purpose-built for Microsoft CSP billing
Built natively on Microsoft Dataverse and the Power Platform — keeping billing accurately aligned with every CSP, Azure, and NCE change Microsoft ships.
20+
native integrations
1
unified platform
0
manual sync jobs
Microsoft-Native Architecture
Purpose-built for Microsoft CSP billing
Built natively on Microsoft Dataverse and the Power Platform — keeping billing accurately aligned with every CSP, Azure, and NCE change Microsoft ships.
Microsoft Cloud
Partner Center, Azure APIs
Power Platform
Dataverse & Power Apps
Business Apps
Dynamics 365 & Business Central
Distributors
Pax8, TD SYNNEX, Ingram
PSA Tools
ConnectWise, Autotask
Finance
QuickBooks, Xero & ERP
10+
native integrations
1
unified platform
0
manual sync jobs
Who it's for
Who uses Work 365 for CSP billing
From finance teams to operations leaders — Work 365 is built for every role that touches Microsoft CSP billing and subscription management.
Microsoft CSP PartnersManaged Service Providers (MSPs)Direct Bill & Indirect ProvidersFinance & Billing teamsOperations & RevOps leadersTelcosPartners preparing for Microsoft Frontier
Why partners choose Work 365
Why partners choose Work 365
Purpose-built for the Microsoft CSP model — not adapted from a generic billing tool.
01
Purpose-built for Microsoft CSP billing
Not a generic billing app with a Microsoft connector — built natively on Dataverse for the CSP model.
02
Customer self-service that cuts support load
Customers manage subscriptions, view usage, and access invoices without raising a ticket.
04
Finance-grade accuracy and faster closes
Reconciliation-ready workflows, audit-ready records, and invoices that match Microsoft to the line item.
04
Built to scale on the Microsoft Power Platform
Extend with Power Platform tooling and deep Dynamics 365 integration as your operation grows.
Heard from partners like you
Scaling CSP billing and management — one invoice at a time
Real outcomes from Microsoft CSP partners running Work 365 in production.
2–3%
★★★★★
“Plugging revenue leakage paid for the platform inside three months — billing finally matches what we sell.”
GN
GadellNet
Microsoft CSP Partner
★★★★★
“Because of the operational efficiency, we were able to scale up to 300% growth without adding any additional headcount.”
IC
Innovia Consulting
Microsoft CSP Partner
★★★★★
“We have transformed into a growth-driven organization and can manage hundreds of vendors and thousands of subscriptions.”
TS
TSG
Microsoft CSP Partner
Frequently asked questions
Ready to modernize CSP billing?
See your own leakage scenarios in a 30-minute demo and what your operation looks like when billing, provisioning, and subscriptions run on one platform.
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