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Revenue and operations platform

One platform to run and grow your direct bill CSP business

Work 365 is the revenue and operations platform for direct bill Microsoft partners. Billing, reconciliation, Azure usage, and self-service, native to Microsoft, so revenue scales without your headcount.

Built on Microsoft Power Platform
300%CSP growth without added headcount, at Innovia Consulting
Work 365 Revenue $1.28M 18.4% Recurring revenue growth Latest invoice PAID SERVICE AMOUNT Invoice total $84,620 1 Microsoft cost Imported 2 Customer billed Automatically Reconciled Verified Microsoft Partner Center Costs and billing data synced in real time LIVE
Trusted by Microsoft CSP partners in 25+ countries
Innovia ConsultingInfinity GroupTSGGadellNetHeartland HBSFusion ConnectQuisitiveInnovia ConsultingInfinity GroupTSGGadellNetHeartland HBSFusion ConnectQuisitive
One platform

Everything your direct bill business runs on

As a direct bill (Tier 1) partner you own the whole Microsoft commerce relationship. Work 365 keeps it running cleanly as you grow.

Automated billing

Recurring, usage, hybrid, time and materials, and one-time billing all run from one system, on a single customer invoice.

Real-time Partner Center sync

Subscriptions, customers, and pricing stay current, with no polling and no overnight delays.

Synced

Azure usage billing

Recon-based and margin-aware, so consumption is billed accurately every cycle.

200+ Power BI reports

Commercial intelligence on margin, usage, and revenue, on data that stays in your Microsoft tenant.

Multi-currency, multi-entity

Bill across currencies and legal entities from one system, accurately.

USDGBPCAD

Self-service with ENGEN

Customers buy, renew, and manage their own subscriptions, which cuts ticket load and creates upsell.

One catalog, all sources

The full Microsoft CSP catalog, plus ISV add-ons and your own services and products, in a single storefront.

MicrosoftISV add-onsYour services
Watertight billing

Catch every dollar, every cycle

Work 365 matches Microsoft costs to what you bill customers every cycle, so revenue leakage surfaces before it compounds. Month-end becomes a repeatable close, not a manual reconstruction.

Microsoft cost
From Partner Center
→
Your invoice
Every customer, every model
→
Reconciled
Leakage caught
The Microsoft-native advantage

The depth a closed billing tool cannot match

Closed SaaS tools and Work 365 both automate billing. Only Work 365 is built on Microsoft Dataverse and Power Platform, the same foundation as Dynamics 365.

 
Closed billing tools
Work 365
Your data stays in your Microsoft tenant
200+ Power BI reports out of the box
Extends with Power Platform
Multi-currency, multi-entity billing
The FY27 opportunity

As Microsoft rewards growth, put your team where the growth is

FY27 shifts earning toward partners who grow and adopt. Automate the routine work, and free your people to expand accounts and land new ones.

  • Automate low-value billing and provisioning
  • Recover revenue leakage before it compounds
  • Free finance and ops capacity for growth
  • Give customers self-service that drives upsell
How it works

From Partner Center to paid, in one flow

1

Connect

Sync your Partner Center relationship in real time.

2

Automate

Bill every model from one system, on one invoice.

3

Reconcile

Match Microsoft costs to invoices and catch leakage.

4

Grow

Give customers ENGEN self-service that drives upsell.

Proof

Outcomes, not promises

300%
Innovia Consulting

Grew CSP revenue by 300% without adding headcount, on one platform for billing and provisioning.

Work 365 customer
2-3%
GadellNet

Recovered 2 to 3% of revenue lost to manual billing, with a return on investment inside three months.

Work 365 customer
TSG, Head of Finance Ops

“Watertight Billing. That nervousness around revenue leakage has gone away.”

15,000+ subscriptions, run with 4 fewer finance ops roles.

Paula McTeer, TSG
Evaluation questions

What direct bill partners ask before they switch

Does Work 365 work if we transact directly with Microsoft?+

Yes. It connects natively to your own Partner Center, so your direct relationship stays exactly that, with real-time sync and no distributor layer in between.

How is this different from a billing tool?+

A billing tool prints invoices. Work 365 runs provisioning, subscription management, reconciliation, Azure usage billing, reporting, and self-service in one place.

Can it handle Azure usage billing and reconciliation?+

Yes. Recon-based Azure billing matches consumption and margin, and month-end reconciliation compares Microsoft costs against what you bill customers.

Does it support multi-currency and multi-entity billing?+

Yes, from a single system, which matters for partners operating across the US, Canada, and the UK.

Can our customers manage their own subscriptions?+

Yes, through ENGEN. Customers buy, renew, and adjust seats on their own, which reduces ticket load and creates natural upsell.

Do we keep access to our own commercial data?+

Always. Work 365 is native to Microsoft Dataverse and Power Platform, so your data stays in your environment with 200+ Power BI reports available.

What is a direct bill CSP partner?+

A direct bill (Tier 1) partner transacts directly with Microsoft and holds the Partner Center relationship, rather than buying through an indirect provider.

How does Work 365 handle NCE renewals and EST?+

NCE renewals, seat changes, and EST handling run through the native Partner Center connection, so deadlines and pricing changes are managed automatically.

Can Work 365 combine Microsoft licences with our own services on one invoice?+

Yes. Microsoft licences, Azure usage, ISV add-ons, and your own services and products bill together on a single customer invoice.

How quickly do direct bill partners see value?+

Value usually shows first in reconciliation and recovery. GadellNet recovered 2 to 3% of revenue lost to manual billing, with a return on investment inside three months.

Will Work 365 scale as we add customers?+

Yes. Innovia Consulting scaled CSP revenue by 300% without adding headcount by running billing and provisioning on one platform.

See it run your direct bill operation

Bring your Partner Center relationship, your catalog, and your billing questions.

Book a Demo