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Renewals · Built on Power Platform

CSP renewals, secured and on time.

See every renewal ahead of term, handle NCE and auto-renew with confidence, and turn each renewal into a moment to grow. Protect the recurring revenue you have, and expand it.

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See renewals capabilities
RenewalsOn track
Renewing in 30 days 42 subs
Auto-renew on 38
Auto-renew off, to decide 4
Upsell flagged 9
Renewal visibility ahead of term
End-of-term decisions, EST-ready
Grow at renewal
Microsoft Native
The renewals opportunity

Renewals are your most predictable revenue. Visibility is how you protect and grow it.

Recurring revenue is the foundation of a CSP business, and renewals are where it is confirmed and grown. With Microsoft's Extended Service Terms now in effect, every subscription that reaches end of term needs a clear decision: renew, cancel, or extend. The partners who see that moment early are the ones who control it.

Work 365 puts every renewal in view well ahead of term, shows auto-renew status across your base, and flags where a renewal is a chance to expand. You choose the outcome on every subscription on purpose, and every renewal counts.

Revenue teams are asking…
?"Which subscriptions are renewing in the next 30, 60, and 90 days?"
?"Which subscriptions have auto-renew off and an end-of-term decision still to make?"
?"Which renewals are a chance to upsell or right-size?"
?"Are we acting on renewals early enough to choose the outcome?"
Capabilities

See every renewal early, and make it count.

Renewal visibility

See every upcoming renewal by 30, 60, and 90-day window, so nothing slips past unseen.

End-of-term decisions, EST-ready

With Microsoft's Extended Service Terms in effect, every subscription needs an end-of-term choice. Work 365 surfaces each one early, so you renew, cancel, or extend on purpose.

NCE terms and auto-renew

Manage New Commerce terms and auto-renew settings across your base with full clarity and control.

Automated renewal quotes

Generate renewal quotes and reminders on a schedule, so your team acts early every time.

Co-terming and alignment

Align renewal dates across a customer's subscriptions for cleaner, more predictable cycles.

Grow at renewal

Flag where a renewal is a chance to upsell, add products, or right-size the estate, with usage data to back it.

How renewals work

Renewals come into view early. Your team acts with confidence.

1

Renewals surface

Upcoming renewals appear by term window with the full subscription picture.

2

Terms are set

NCE terms and auto-renew are confirmed and aligned across the account.

3

Growth is flagged

The renewal shows where there is a chance to upsell or right-size.

4

Renewal is confirmed

The renewal is quoted, actioned, and flows straight into billing.

Every renewal, protected and grown
Part of the platform

Renewals confirm the revenue. The platform keeps it flowing.

Renewals run on the same Microsoft-native platform as your provisioning, billing, and customer self-service, so a confirmed renewal flows into billing and can even be self-served by the customer.

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Renewal pipelineNext 90 days
Renewing 128 subs
Recurring value $1.4M
Growth flagged 22 accounts
Auto-renew aligned 94%
Why Work 365

Renewals that are visible, timely, and yours.

Early visibility

Every renewal is in view well ahead of term, so your team acts early.

Your data stays yours

Renewal and customer data stays in your own Power Platform environment.

Built on Power Platform

Native to Dataverse and Power Platform, with full reporting on your renewal base.

Built to grow

Every renewal is treated as a chance to expand, not just to hold.

Proof

Recurring revenue, protected and growing.

300%
Work 365 let us grow CSP revenue without adding headcount.
Innovia Consulting
We could not realistically consider scalability without a solution like this.
Paula McTeer, Head of Finance Ops, TSG
Our billing manager retired, and we did not have to replace her. We can now grow revenue through Work 365 without increasing headcount.
Infinity Group UK
FAQ

Frequently asked questions

What is CSP renewals management?+
It is how Microsoft CSP partners see, confirm, and grow subscription renewals. Work 365 gives visibility of every renewal ahead of term, manages NCE terms and auto-renew, and flags growth opportunities, on the Power Platform.
How far ahead can I see upcoming renewals?+
Work 365 surfaces renewals by 30, 60, and 90-day windows, so your team can act well before term.
How does Work 365 help with Microsoft's Extended Service Terms (EST)?+
Since May 2026, an eligible Microsoft subscription that reaches end of term without an explicit renew or cancel decision continues on a paid Extended Service Term rather than a free grace period. Work 365 shows auto-renew status and upcoming terms ahead of time, so you can make a clear end-of-term choice on every subscription: renew, cancel, or extend, on purpose. New Commerce terms and auto-renew settings are managed in the same place.
Can renewals be a growth moment?+
Yes. Work 365 flags where a renewal is a chance to upsell, add products, or right-size the estate, with usage and subscription data to support the conversation.
Can customers renew themselves?+
Yes. With ENGEN, customers can renew and upgrade in a few clicks, and the renewal flows straight into billing.
Where does my renewal data live?+
In your own Microsoft Dynamics 365 environment. Work 365 is native to Dataverse and does not host your data.
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See every renewal ahead of time

Book a 30-minute demo and we will show you renewal visibility, NCE and auto-renew management, and growth at renewal, running on one platform.

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