What is Work 365?
Work 365 is a Subscription Management and Billing Automation application built on Dynamics 365. Work 365 was developed out of our own need to scale and grow our recurring revenue as a Microsoft Cloud Solution Provider (CSP). We scoured the market in search of an application that would meet a few specific criteria:
- Allow users to have a holistic view of the customer relationship
- Have access and control over their data
- Have a pricing model that reflects the value delivered in the application
- Allow for extensions, modifications and put control back with the user
- Put the customer at the center
When we couldn’t find something we developed it for our own needs and released it in early 2018. Our team is global and made up of game-changers that bring the unique combination of technical expertise and client empathy, with a touch of nerdy humor. The Cloud is continuing to revolutionize how technology businesses operate. Work 365 helps IT companies Scale their business.
Who we are
Our mission is to be the leading provider of business solutions for companies generating revenue through a recurring subscription model.
For our customers and users we deliver:
- Business transformation opportunities to sell and bill for products and services in the way they want to
- A platform and culture for scale and growth
- Better customer experiences
- We create value in the business by growing recurring revenue
- Job satisfaction in the team by reducing and eliminating mundane, repetitive tasks
Our Core Values
Our client’s success is our success, so we believe in the community we’re building. We’re number-crunchers and technologists at heart, but our true passion is helping our customers succeed. Their voice is paramount to our success, and we provide multiple channels to ensure their feedback informs how we operate. We offer biweekly training and have a vast library of best practice knowledge articles, but we’re continually learning ourselves, and we wouldn’t have it any other way.
We think of ourselves as CABEG (pronounced CABBAGE) heads
- To Act with Courage and Confidence
- Accountability and ownership for our personal and professional selves
- Be fair in all our dealings
- Empathy and consideration for the impact and influence we have on others
- Grow or Die (Be Growth minded always)
There you have it CABEG! We throw a (virtual) CABEG at each other to remind ourselves of these values.
Trusted by Leading Companies Around the Globe
The best way to manage a Microsoft CSP Practice
“With well over 100% YoY growth in our our CSP business, we have been forced to adapt quickly and continue to bring new billing and service management features to our customers. Since we were already using Dynamics as our CRM platform, selecting a billing and provisioning system based on Dynamics was an easy decision to make. The Work 365 system, however, is far more than CSP billing in CRM. It’s a completely built out and fully featured back end for a Microsoft CSP practice of nearly any size. It’s clear from the first day you begin onboarding that the folks behind this system are in the business themselves and have a perfect understanding of what matters most.”
Great tool for Doing Microsoft Cloud Service Partner
“Work 365 is a great and innovative add-on for Dynamics 365 for Microsoft CSPs. It has all the features which enable CSPs to scale quickly with minimum resources. The support for Implementation is Exemplary. A must add-on for Dynamics 365 and Cloud business. Thanks a lot for superb support.”
Great Dynamics Integration
“As a direct CSP partner with Microsoft, we needed a tool to tie in the Partner Center with our Dynamics system AND integrate with QuickBooks online. This tool did it all for us! The onboarding team was great and guided us with implementation and customizations. Super easy and a great tool.”
Great Solution for Managing our Subscriptions with ease!
“We recently switched to Work 365 from another online marketplace provider and we couldn’t be happier. We’re now able to easily and quickly get customers set-up, provisioned, notified, billed, and collected all from the Work 365 App. Making adjustments to subscriptions is easy and really quick, with a seamless connection to Partner Center. Payment set-up for our customer’s Credit Card and ACH is secure and so easy to do. We’ve been live for a week and have already.”
A great solution that allows taking advantage of Partner Benefits
“Great solution that meets all the requirements that Microsoft requires and that allows us to succeed as a CSP partner. Great work team, from installation to support have helped us work with Work365.”
DYNAMIC 365 + BILLING AUTOMATION
Scale your Cloud Services
Get Results in
Work 365 at a Glance
1000+Provisioning requests per week
Trusted by Companies Worldwide
“Work 365 is one of the effective Microsoft CSP Billing Platform for Cloud Service Providers. I love the Graphical Representation of the important metrics. Addition of invoicing template in Dynamics CRM is very helpful.”
“We scaled to over 6,000 licenses without adding another support person. Onboarding each new customer took up to an hour but now we can do it in 3 minutes or less, saving us over 100s of hours since June 2018. Because of these efficiencies, our projected growth for our CSP business is 300%.”
“Though it took us some effort to transition into Work 365, it has been well worth it. The system is providing immediate benefits within just days of cutting the ribbon.”
“We could have gone with a local vendor but wanted to work with a company that could support the same platform across all our regions.”
Deep integration with Dynamics 365 for CE, that allowed us to leverage our IUR to automate or billing process.