We received a range of emotions from being disappointed to being elated (extremely excited) – the average rating from 1 to 10 was 6.5 (most of the users surveyed were feeling positive about the announcement).
Direct Bill Microsoft Partners Announcement
In our first installment of this blog series, we examined potential options for partners following Microsoft’s Performance Standard Announcement for direct-bill MSP partners. In 2018 Microsoft announced eligibility requirements to be a direct bill partner which included a paid support plan, a Billing Automation System, and a customer provisioning system.
In this edition, we wanted to highlight some feedback from MSP partners including users of existing Work 365. Some feedback was expected; some were more illuminating. Here are the three main takeaways from our discussions with partners so far:
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efficient provisioning and subscription management
Feedback is mixed, based on two factors
95% Believe the Direct Bill MSP program is helping them grow their business
Most are not considering a move to the Indirect Provider model
One additional finding is that a majority of direct-bill MSPs who use Work 365 responded that the application helps them grow. Time and again, we receive hear from partners that Work 365 stood out as a strategic investment in the growth of their business. This is validated through the Coop funding available, where you can use your Microsoft Coop funding to pay for your investment in Work 365.
In our next post, we’ll further examine the return on investment of direct-bill partnerships and how Work 365 enables partners to grow their businesses with scale.
Understand changes a Microsoft Partner needs to make to eliminate roadblocks and scale business growth.