Direct vs Indirect CSP: What Actually Changes for Your Business

Reading Time: < 1 minute“If I move to indirect, do I lose the automation I have built?” It is the question we hear most often from partners thinking about the change.

Microsoft’s New Agent 365 Prerequisite Is Live: What It Changes for Your Billing and Provisioning

Reading Time: < 1 minuteMicrosoft Agent 365 can no longer be sold as a standalone line. Here’s what the new prerequisite means operationally, and why the partners who handle it cleanly will win the agent opportunity.

Microsoft confirms a separate July 1 pricing-precision change for EEA currencies

Reading Time: < 1 minuteInside the June Partner Center announcements, alongside the headline price increase, sits a smaller change worth knowing: cent-level pricing precision on select Microsoft 365 and Office 365 SKUs for EU settlement compliance.

How CSP partners move from reactive reconciliation to finance-led governance

Reading Time: < 1 minuteFor Microsoft CSP partners, the question is no longer whether subscription billing can be automated. It is how to govern recurring revenue as the business scales across more clients, more vendors, and constant pricing change.

EST Enforcement Is Live. July Price Increase Is Six Weeks Away

Reading Time: < 1 minuteMay is turning into one of the busiest months in recent memory for Microsoft CSP partners.

Microsoft 365 July 2026 Price Increase: CSP Partner Guide

Reading Time: < 1 minuteMicrosoft is raising Microsoft 365 prices on July 1, 2026 across Business, Enterprise, and Frontline plans with increases ranging from 5% to 43% depending on SKU.

Your customers already expect self-service.

Reading Time: < 1 minuteCustomers just assumed it would exist. And when it did, the taxi companies that required a phone call started losing customers not to a better phone call, but to a different model entirely.

The CSP Billing Audit: 5 Numbers Every BC Partner Should Track

Reading Time: < 1 minuteMost revenue leakage in a CSP practice does not announce itself. There is no failed transaction, no system error, no alert.

Work 365 is Heading to Directions NA 2026

Reading Time: < 1 minuteDirections North America is the one event in the Business Central calendar where the whole community shows up.

Beyond Automation: How Enterprise Microsoft CSPs Maintain Control at Global Scale

Reading Time: < 1 minuteEnterprise Microsoft CSPs face a fundamentally different set of challenges than their smaller counterparts. You are not trying to get billing off spreadsheets.