Unveiling the Power of Work 365: A Partner Solution Showcase at SummitNA

In today’s fast-paced business landscape, managing subscriptions and recurring billing has become a crucial aspect of scaling a business. The ability to seamlessly integrate this process can significantly influence operational efficiency, customer satisfaction, and revenue growth. Empowering Subscription Management Chris, a dedicated business owner, had a vision for his subscription-based business. However, managing subscriptions and […]

How CSPs can Effectively Deal with the Complexities of Renewal Management

As a Microsoft Cloud Solutions Provider, managing billing relationships and subscriptions can be daunting. When dealing with New Commerce Experience (NCE) clients, this challenge becomes even more complex. Every aspect of renewal management poses unique challenges, from keeping track of subscriptions to sending timely renewal reminders and devising retention policies. In this blog, we’ll dive […]

Comparing Work 365 and CSP Control Center: Why Work 365?

Work 365 and CSP Control Center are SaaS applications used by Microsoft CSP partners to automate and manage Microsoft Cloud subscriptions and products. Microsoft requires Direct CSP Partners to implement an order processing and a billing automation system as part of the Microsoft CSP program requirements. At the outset, Work 365 and CSP Control Center […]

A Software Vendor’s Guide to Customer Churn