Direct vs Indirect CSP: What Actually Changes for Your Business

“If I move to indirect, do I lose the automation I have built?” It is the question we hear most often from partners thinking about the change.

A New Era in CSP Management: Work 365 Power Version (PV) 2.0 is Here

For years, Microsoft partners have juggled multiple tools, dashboards, and processes to keep their CSP businesses running. The complexity of managing customer permissions, billing, and promotions often feels like a never-ending battle. But what if there was a way to simplify it all? Enter Work 365 PV 2.0 – a transformative update designed to streamline […]

8 Challenges MSPs Face in Growing Their CSP Business and How to Overcome Them

While some MSPs worry about shrinking margins in the Microsoft business, particularly as incentives change, the Microsoft cloud services business—especially Azure, Dynamics and CoPilot—is growing at a blistering pace. The recurring revenue model drives significant business value. Just look at the M&A and funding activity in the MSP space. Despite MSPs’ hesitancy towards Self-Service, larger […]

How Microsoft Partners Can Confidently Deal with Price and Product Changes