Product Catalog and Pricing
Sales are mainly customer-initiated through self-service or through your internal Sales team. Either way, both of these channels rely on having accurate pricing and service availability.
The Microsoft Cloud Solutions Provider (CSP) Program has a product catalog of close to a thousand subscription services. There are changes to the product catalog on a monthly basis. Products are retired, there are changes in availability, pricing changes, and currency fluctuations.
Having current pricing in your product catalog for your sales team can boost sales, save time, and increase customer satisfaction. A customer using Microsoft cloud services will tend to consume services in an additive way. They may start out with a basic service, add security, voice, and other services as they become more aware of their needs, transition existing services, or just adopt new products as they become available. The Microsoft Partner Center (PC) makes it quite easy to provision new services. However, the provisioning process when it is disconnected from the sales and billing process creates a significant operational challenge for any Cloud Solution Provider (CSPs). Learn how you can get a grip on Office 365, Microsoft 365, Azure Billing, and Provisioning challenges.
Product Catalog Management
Product catalog management helps you organize and consolidate product data into a single, digital point of reference. In an optimal selling environment, the catalog maintains and stores product information for your e-commerce website, a self-service portal, and or your internal teams.
It’s the strategic process of managing and maintaining your product catalog to ensure the quality of your product data across all channels (sales and services). It includes how you organize, standardize, and publish your product data to each channel.
Product catalog management ensures the quality of product data, by allowing an admin to update the product information in a catalog, so that customers can make informed buying decisions. The seller can help buyers make those decisions by providing important details for their decisions. These solutions are typically bundled with additional e-commerce marketing software and other support tools.
If you think about the concept of product catalog management, it seems very simple, right? You just must maintain a single catalog of all the products you sell online.