Tag Archive for: Managed Service Provider

Renewal Management Complexities and How CSPs can deal with it effectively

Reading Time: 6 minutesRenewal management is critical and complex for Microsoft Partners and businesses with recurring revenue. Most businesses realize the benefits of recurring revenue only after the first or second year of renewal because of the cost of sales and marketing.   Dealing with customers and billing relationship issues usually brings psychological complexity. When dealing with New […]

Comparing Work 365 and CSP Control Center: Why Work 365?

Reading Time: 6 minutesWork 365 and CSP Control Center (C3) are both used by Microsoft CSP partners to automate and manage Microsoft cloud subscriptions and billing. Microsoft requires direct CSP partners to run an order processing and billing automation system as part of the CSP program, and either platform can meet that bar. The question in a real […]