Tag Archive for: Microsoft NCE

Renewal Management Complexities and How CSPs can deal with it effectively

Dealing with customers and billing relationship issues usually brings psychological complexity. When dealing with New Commerce Experience (NCE) clients, this challenge becomes even more complex. The administration of the total renewals process is quite a task consisting of several parts – from keeping subscriptions on track to the outgoing renewal reminders and devising retention systems. […]

Comparing Work 365 and CSP Control Center: Why Work 365?

Work 365 and CSP Control Center are SaaS applications used by Microsoft CSP partners to automate and manage Microsoft Cloud subscriptions and products. Microsoft requires Direct CSP Partners to implement an order processing and a billing automation system as part of the Microsoft CSP program requirements. At the outset, Work 365 and CSP Control Center […]