Tag Archive for: grow recurring revenue

Stop Revenue Leakage Before It Becomes a Flood

Reading Time: 3 minutesYou know it’s happening. You just don’t want to admit it. Revenue leakage. Or, if we’re being dramatic (and accurate), revenue ghosting. It’s not revenue loss, it’s money you should be making but aren’t. It’s money you’re entitled to as a Microsoft CSP, but thanks to manual processes, disconnected systems, and price shifts, it’s slipping […]

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Managing CSP Billing with an ERP like Business Central: A Guide for Microsoft CSPs

Reading Time: 3 minutesRecently there has been a lot of activity related to Subscription Billing with Dynamics Business Applications, like Business Central and Finance & Operations. Recurring Revenue and Subscription Billing are important value creators for any organization, especially Microsoft CSP Partners. After all, Business Central has Subscription Billing, so Subscription Billing must be important. Is an accounting […]

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Self-Service Portal Evaluation: Key Insights for CSP Success

Reading Time: 6 minutesIn my previous article, I shared various observations and considerations regarding Microsoft’s CSP Template for Self-Service. I’ll explore further aspects of evaluating and implementing this template in this article. Most companies are reacting to meet customer needs or fulfill the audit requirements from the Microsoft Direct CSP program. If you are in that small group […]

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Should CSPs Use Microsoft’s Self-Service Portal Template?

Reading Time: 8 minutesRecently, on Microsoft boards, there was an announcement about a beautifully crafted plan with images and workflows for a Marketplace and Self-Service Portal tailored for CSPs (Cloud Solution Providers). The initial reaction from the Microsoft CSP Partner community was swift, and excitement was high! I’ll start my article with my bottom line in case you […]

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Aligning Billing with Sales for MSPs (Process, Tools and Mindset)

Reading Time: 5 minutesMany, in fact, most MSPs today have less than 100 customers or less than $2 million in cloud revenue, despite the rapid growth of services from modern work, infrastructure, and applications for over a decade. MSPs offer valuable services, including infrastructure management, ensuring productivity, security, and even outsourced IT help desks. So why the modest […]

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The Power of Controlling Your Business Data

Reading Time: 4 minutesRecurring revenue is the most valuable revenue on a company’s income statement. SaaS companies have always known this and include a SaaS billing and subscription management application as part of their core application infrastructure stack. Microsoft has also stipulated requirements for cloud resellers in the CSP Direct Partners program to implement similar systems. Recurring billing […]

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