Reading Time: 6 minutesRenewal management is critical and complex for Microsoft Partners and businesses with recurring revenue. Most businesses realize the benefits of recurring revenue only after the first or second year of renewal because of the cost of sales and marketing. Dealing with customers and billing relationship issues usually brings psychological complexity. When dealing with New […]
Reading Time: 7 minutesWork 365 and CSP Control Center are SaaS applications used by Microsoft CSP partners to automate and manage Microsoft Cloud subscriptions and products. Microsoft requires Direct CSP Partners to implement an order processing and a billing automation system as part of the Microsoft CSP program requirements. At the outset, Work 365 and CSP Control Center […]
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