How Microsoft Partners Can Confidently Deal with Price and Product Changes

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Microsoft New Commerce Experience (NCE) impacts product pricing, terms, cancellations, and agreements. With the NCE launch date fast approaching, partners have to put a lot of effort into staying updated with all these changes. Manual and piecemeal approaches can not only cause partners to delay the transition to NCE; they also slow down their sales and billing process while negatively impacting customer service and experience.

If you want to confidently deal with price and product changes while making the most of the upcoming changes, you need to invest in a modern and intelligent platform that simplifies and automates the billing and invoicing process. Work 365 understands how critical it is for partners to stay updated with all the new changes Microsoft brings to its products.

Read on to learn about the product catalog management challenges that partners face and how an intelligent platform like Work 365 can streamline billing and invoicing.

Product Catalog Management challenges faced by partners

Managing a Microsoft MSP practice can be a challenging experience, especially in the absence of the right tools and platforms. Let’s look at some of the most common product catalog management challenges that Microsoft partners face:

Manually keeping up with thousands of product items available through the Microsoft MSP catalog is impossible
With Microsoft making small and major changes constantly and more actively, partners have a tough time in implementing those changes across their offering
In the absence of a well-defined product catalog, it becomes extremely difficult for MSP partners to streamline sales, license provisioning, and billing processes
Discovering new services, updating existing items in the catalog, and correctly setting up subscriptions is a never-ending exercise
Accurately providing sales orders, and then billing them correctly is also a challenging endeavor that partners have to constantly navigate

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Investing in intelligent product catalog management can overcome all those challenges

If you find yourself spending a lot of time managing spreadsheets and importing items every month and if the MSP catalog and pricing changes make you uncomfortable, what you need is a modern and intelligent product catalog management solution that overcomes every challenge associated with manually keeping up with changes to the products and prices.

With a solution like Work 365, you can

Build and design your product and service offerings by quickly and easily subscribing to new products and services
Seamlessly serve your global customers via unmatched multi-currency and multi-language support
Identify exposure on subscriptions and contracts by getting automatic updates on changes in products and prices within your Dynamics CRM platform
Streamline the billing and invoicing process via automatic price and cost updates to existing subscriptions
Enhance the customer experience and gain their trust by identifying margins and pricing changes early (and easily)

Quick read about product catalog management

The Benefits Work 365 delivers

Work 365, a certified platform used by both Microsoft Direct and Indirect Partners around the world, delivers an array of modern features and capabilities that make it easy to keep up with constant product and price changes. Supporting multiple languages, currencies, providers, payments, and accounting integrations, the platform empowers partners to streamline their sales process, discover new revenue and product opportunities and save time on provisioning with daily syncs.

We understand how important it is for MSP partners to keep up with the changes Microsoft keeps introducing to its products and portfolio. Therefore, we ensure to introduce several updates to our product service offering, making it easy for partners to keep their business up-to-date. For instance, with Microsoft setting a bunch of new changes with the upcoming New Commerce Experience (NCE), we, at Work 365, have also made various edits to our services, so partners can accelerate their business outcomes. With Work 365, you can

Have complete control of your data and deliver excellent customer experiences
Enjoy a simple and familiar pricing model and ensure you only pay for the value of the products and services you receive and not for the size of your Invoice
Enjoy seamless integration with existing Microsoft products and bring your teams together by leveraging systems you are already using
Make the most of a ready-made interface and easily build your product offering, set pricing, and get automatic alerts about price changes, new products, as well as product discontinuations

For MSP partners, the ability to easily and quickly get customers set up, provisioned, notified, billed, and payments collected is often a dream. But Work 365, built on the Dynamics 365 platform, makes this dream a reality. By adopting the Work 365 solution, partners can stay updated with the latest product and price changes, make adjustments to subscriptions easily, and adapt quickly to new billing and service management features – all while meeting necessary Microsoft requirements and succeeding as the MSP partner.

Allow us to bring your business up to speed with the latest Microsoft changes and updates.

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