Making GDAP Work for You: Control, Compliance and Customer Trust

Reading Time: < 1 minuteEvery CSP relies on delegated access to keep customer environments running smoothly. But that access also comes with responsibility, and risk. Granular Delegated Admin Privileges (GDAP) is Microsoft’s way of putting structure around that access: tighter control, shorter lifecycles, and clearer accountability.

Extended Service Terms (EST) in Microsoft CSP — What Partners Need to Know

Reading Time: < 1 minuteMicrosoft has introduced a significant update to how CSP subscriptions behave after their term ends: Extended Service Terms (EST).

Microsoft Ignite 2025: What CSP Partners Need to Know for 2026

Reading Time: < 1 minuteMicrosoft Ignite 2025 delivered significant announcements that will shape how CSPs sell, manage, and support cloud solutions in 2026.

November 2025 Microsoft CSP Updates: What Partners Must Do

Reading Time: < 1 minuteNovember 2025 CSP Update: What MSPs, CSP Partners & Billing Ops Must Act On Now November 2025 brings some of the most significant updates yet to the Microsoft Cloud Solution Provider (CSP) program.

How a Client Self-Service Portal Transforms Microsoft CSP Operations

Reading Time: < 1 minuteIn today’s Microsoft cloud ecosystem, customers expect instant visibility, self-service options, and frictionless interactions. For CSPs and MSPs, this shift isn’t just a customer experience upgrade, it’s an operational necessity.

Why Recurring Billing in Business Central Still Falls Short for CSPs

Reading Time: < 1 minuteMicrosoft Business Central offers native Subscription Billing for recurring revenue, but for CSP partners, it’s only the start of the journey.

Microsoft Customer Attestation Enforcement: Partner Impact, and Recommended Actions

Reading Time: < 1 minuteMicrosoft is introducing major changes to how Microsoft partners confirm that their customers have accepted the Microsoft Customer Agreement (MCA).

Managed CSP Billing Operations: Automate Microsoft Cloud Billing

Reading Time: < 1 minuteMicrosoft CSP partners sit at the heart of the cloud ecosystem, but they’re also in constant motion. Licensing changes, Microsoft Commerce updates, pricing shifts, and API changes make billing more than just an operational process, it’s a survival challenge. 

Microsoft FY26 CSP Promotions: What’s New and how to manage CSP promos

Reading Time: < 1 minuteMicrosoft’s October 2025 Promo Readiness Guide brings two major new Copilot offers and extensions of key M365 and Dynamics promos.

Why Flexi Billing Is the Game-Changer Microsoft CSPs Have Been Waiting For

Reading Time: < 1 minuteBilling is the beating heart of every Microsoft Partner business, yet for many CSPs and MSPs, it’s also the biggest obstacle to growth.