Reading Time: < 1 minuteMicrosoft is introducing major changes to how Microsoft partners confirm that their customers have accepted the Microsoft Customer Agreement (MCA).
Reading Time: < 1 minuteMicrosoft CSP partners sit at the heart of the cloud ecosystem, but they’re also in constant motion. Licensing changes, Microsoft Commerce updates, pricing shifts, and API changes make billing more than just an operational process, it’s a survival challenge.
Reading Time: < 1 minuteMicrosoft’s October 2025 Promo Readiness Guide brings two major new Copilot offers and extensions of key M365 and Dynamics promos.
Reading Time: < 1 minuteBilling is the beating heart of every Microsoft Partner business, yet for many CSPs and MSPs, it’s also the biggest obstacle to growth.
Reading Time: < 1 minuteMulti-entity organizations face one of the toughest billing challenges in finance operations: balancing centralized control with local flexibility.
Reading Time: < 1 minuteMicrosoft Cloud Solution Providers (CSPs) face unique billing challenges when customers are themselves multi-entity organizations.
Reading Time: < 1 minuteNov 1, 2025: Microsoft will align EA, MPSA, and OSPA Online Services pricing with Microsoft list prices. EA customers lose many volume discounts at renewal.
Reading Time: < 1 minuteMicrosoft CSPs lose 3–7% of revenue to billing errors, manual reconciliation, and disconnected systems. For a $100M ARR partner, that’s $3–7M slipping away, enough to fund global expansion, margin improvements, or a new AI practice.
Reading Time: < 1 minuteWhy partners are leaning harder on promos in FY26. Microsoft’s FY26 Q1 promotions are among the strongest growth levers for CSP partners in recent years. We’re seeing more partners lean into promos: not just for discounts, but to maximize revenue, protect margins, and lock in longer-term commitments.
Reading Time: < 1 minuteExcel is great for pivot tables. It’s terrible for running a multi-million-dollar CSP business.
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