A fundamental change to product & product service to align with NCE
Pricing is now driven by pricelists
- Therefore, users will not see the default price list in the admin hub.
- It is recommended to create a manual pricelist (in the future we’ll populate the market and provider, for now, you have to do it manually)
- Should you set up price lists separately for NCE & Legacy
- The recommendation is to keep one common pricing for Legacy & NCE
- Set up separate price list based on segment
GUIDANCE ON PRODUCT SETUP & PRICE LISTS
Work 365 users are recommended to have separate Pricelists based on segments, markets, currency, and providers.
- For example, you sell in Australia and US ONLY in USD. You would still need 2 separate price-lists
Users don’t need to split pricelists based on legacy or NCE. Keeping them on the same price list will help with quoting, opportunity management, etc.
- For example, you sold only in the US only to commercial you could modify your old pricelist and DON’T need to create another one

Add Products Entity will help you to discover products
Note: products might be missing or the price is missing or the price could be wrong and that means when we sync we will not be able to sync prices. Costs may or may not be on the product.

Alternate ID
The setting on the Admin hub will identify whether it’s an NCE Subscription.
We recommend selecting the Product ID option as ‘Alternate Id’
Please Note: products might be missing or the price is missing or the price could be wrong and that means when we synch we will not be able to synch prices. Costs may or may not be on the product.


All the NCE Products will have an orange ‘NCE’ Tag in ‘Add Products’ and ‘Product Pricing’
- Costs may or may not be on the product and cost is driven by the pricelist
- Cost is different for a product in NCE based on Term (e.g. monthly price is different for annual vs monthly).
- Costs are reflective of the real costs (real-time)
- The cost is looked up by the product service ONLY if there isn’t a cost associated with the product


Added a New form Work 365 Price List to manage different price-lists for the Partners.

Multi-dimensional form with sections for Segment, Market, and Provider

Work 365 doesn’t differentiate between NCE and Legacy Product

Added New Unit for NCE called ‘Triennial’
Navigation: Product Management ➤ Price List ➤ Add new ➤ unit



