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CSP Billing Operations · Done for you, managed service

Your Microsoft CSP billing, done for you.

A managed service that runs your Microsoft CSP back office inside your own Work 365 tenant. You stay in control. We handle billing, renewals, reconciliation, and compliance, so your CSP business runs cleanly and audit-ready.

Get CSP billing off your plate
See how it works
This month's billing healthRun for you
Invoices sent on time Complete
Reconciliation Balanced
Renewals actioned 18 / 18
CSP / NCE compliance Aligned
Inside your own tenant
Runs on Work 365
GDAP + SOC 2 aligned
Why partners choose this

A great platform still needs someone to run it.

CSP billing is not a one-time setup. Microsoft keeps changing, subscriptions keep moving, and every month there is reconciliation to close. Systems alone cannot keep up; they need active upkeep and clean data.

CSP Billing Operations gives you a dedicated team that runs the monthly rhythm end to end, so accuracy, renewals, and compliance never depend on one busy person or a good month.

CSP teams keep telling us…
?"Microsoft changes never stop — pricing, APIs, and NCE rules."
?"Our billing knowledge lives with one person. When they leave, billing stops."
?"The platform is set up, but the upkeep keeps slipping."
?"Missed renewals and late invoices are putting revenue at risk."
What we run for you

Your monthly CSP billing rhythm, handled end to end.

Billing contracts & setup

Billing contract setup and updates kept current as your customers and subscriptions change.

Renewals & co-terming

Renewals, co-terming, and price updates actioned on time. See Renewals.

Invoicing & reconciliation

Monthly invoice generation, validation, and reconciliation. See Billing & Invoicing.

Azure usage billing

Usage validation and month-end review for Azure, reserved instances, and savings plans. See Azure Billing.

Exceptions & payments

Exception detection and resolution, plus payment processing and adjustments before they reach an invoice.

Compliance & governance

CSP and NCE compliance alignment with governance, documentation, and evidence packs. Managed with GDAP Manager.

How it works

You keep control, we run the execution.

1

Scoped access

We work inside your own Work 365 tenant with role-based, GDAP-scoped access. Nothing leaves your environment.

2

We run the rhythm

Contracts, provisioning, renewals, and reconciliation are executed every month on Work 365.

3

Exceptions caught early

Discrepancies are found and resolved before they reach an invoice, so revenue leakage stops.

4

You get reports & control

Weekly reviews and billing health reports keep you in the loop, with approval rights on every change.

Accurate, audit-ready billing, every month
The difference

You get both: the platform and the team.

Work 365 is your CSP automation engine, built on the Microsoft Power Platform to keep data clean, billing consistent, and your operations aligned with Microsoft. It runs on the same revenue operations platform that powers provisioning, invoicing, and payments.

CSP Billing Operations adds the team that runs it, a dedicated group executing your monthly billing directly inside your Work 365 tenant.

Get CSP billing off your plate
Work 365 · the automation engine
Provisioning, renewals, usage billing, reconciliation, and compliance, on the Power Platform.
IOTAP · the operations team
A dedicated CSP billing team running your monthly rhythm end to end, inside your tenant.
What you get

A CSP billing operation that runs itself.

Reliable invoicing

On-time, accurate invoices every month, with no dependence on one person having a good month.

Continuity & compliance

Always aligned to Microsoft CSP and NCE, with GDAP and SOC 2 Type 2 aligned practices.

Operational visibility

Real-time reports on renewals, reconciliation, and revenue, so nothing runs as a black box.

Capacity to grow

Free your team from billing admin so they can focus on customers and growth instead.

Proof

Partners scale CSP billing one invoice at a time.

300%
Operational efficiency let us scale to 300% growth without adding any headcount.
Innovia Consulting
2-3%
Removing manual, error-prone processes plugged revenue leakage by 2-3%, recovering the cost in the first three months.
Amaxra
It is far more than just a billing system; it is the backbone of how we manage our Microsoft CSP business.
GadellNet Consulting Services
Ready for what's next

The foundation for AI-driven CSP automation and becoming a Frontier Partner.

CSP Billing Operations builds the operational discipline AI-powered CSP management needs. With clean data and consistent execution, you are not just fixing billing; you are becoming a partner ready for Microsoft’s next era.

Frequently asked questions

What is CSP Billing Operations?+
CSP Billing Operations is a done-for-you managed service where IOTAP runs your Microsoft CSP back office inside your own Work 365 tenant. You keep full control while our team manages billing accuracy, renewals, reconciliation, and compliance.
Who is CSP Billing Operations designed for?+
It is ideal for CSP and MSP partners who need reliable billing operations, especially when teams are stretched, billing knowledge sits with one person, or Microsoft changes such as NCE, pricing, and API updates are hard to keep up with.
Why do we need this if we already use Work 365?+
Work 365 automates CSP billing, but billing operations still need consistent execution. CSP Billing Operations makes sure the platform is used correctly, data stays clean, renewals are completed on time, and reconciliation is handled every month.
Do we lose control of our environment if IOTAP manages our billing?+
No. All work happens inside your own Work 365 tenant with role-based, scoped access. You keep ownership, visibility, and approval rights, and nothing changes without your direction.
What parts of CSP billing does IOTAP manage?+
We handle billing contract setup, subscription lifecycle updates, renewals, co-terming, invoice generation, reconciliation, exception handling, payments, and compliance documentation, all within Work 365.
What is not included in CSP Billing Operations?+
We do not make changes in Partner Center, customize Work 365, operate inside your accounting or PSA tools, or handle sales and quoting activities.
How does CSP Billing Operations help with Microsoft NCE and policy changes?+
Our team stays continuously aligned with Microsoft CSP and NCE updates. We adjust your billing rhythms, pricing, and renewal processes to keep you compliant and remove operational surprises.
Is the service secure and compliant?+
Yes. Access follows GDAP and SOC 2 Type 2 aligned practices, with activity logging and least-privilege controls. No data leaves your tenant; everything stays inside your own Work 365 environment.
How is CSP Billing Operations priced?+
Pricing depends on your CSP billing volume, operational needs, and scope of engagement. Visit our pricing page to see the full model.
Can smaller CSP or MSP partners use this service?+
Absolutely. Small teams often see the greatest impact, especially when billing responsibilities sit with a single person or when growth outpaces operational capacity.
Does CSP Billing Operations support Azure usage billing?+
Yes. Work 365 automates usage-based billing, while our team handles usage validation, exception review, and month-end reconciliation to keep Azure invoicing accurate.
How does this prepare us for AI-driven CSP operations?+
By stabilizing processes and keeping data clean and consistent, the service builds the operational foundation for future Work 365 AI capabilities such as anomaly detection, reconciliation intelligence, renewal forecasting, and policy automation.
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Get CSP billing off your plate

See how the platform and the team keep your Microsoft CSP billing accurate, compliant, and audit-ready, every month.

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