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GDAP Manager · Built on Power Platform

Manage GDAP without the busywork.

Keep delegated access relationships current and compliant, in sync with Microsoft and your other distributors. Set your access model once, and keep it correct across every customer.

See it in action
How it works
GDAP relationshipsCurrent
Contoso Ltd Standard roles
Fabrikam Inc Support roles
Northwind Traders Standard roles
Adventure Works Renews in 45 days
In sync with Partner Center
Reusable role templates
Manage at scale
Stay compliant as access rules change

Access rules change. Keeping GDAP current should not be manual.

Work 365 helps you manage GDAP relationships at scale, so access stays correct as your customer base and Microsoft's requirements evolve. Your team defines the access model once, and Work 365 keeps it aligned as relationships renew and requirements update.

Governance becomes part of your operating rhythm rather than a recurring project. You keep a clear view of who holds which access across every customer, ready to show Microsoft or a customer whenever it is asked for.

IT and admin teams are asking…
?"How do we keep delegated access current across every customer?"
?"Can we apply the same role model to every new customer?"
?"Are our relationships in sync with Partner Center and our distributors?"
?"Can we show who has access to what, on demand?"
Capabilities

One place to manage delegated access at scale.

Manage at scale

Handle delegated access across your entire customer base from a single view, so growth does not multiply the admin work.

Reusable role templates

Build role sets that match your access model, then apply them consistently rather than configuring each relationship by hand.

Stay ahead of renewals

See relationship timelines clearly, so delegated access is renewed and aligned on your schedule, well ahead of any change.

Clear audit view

A reportable view of who holds which access across your customers makes governance simple to demonstrate at any time.

In sync with Microsoft

Relationships stay aligned with Microsoft Partner Center, so what you see in Work 365 matches your source of truth.

Across your distributors

Keep delegated access consistent whether you work direct with Microsoft or through more than one distributor relationship.

How GDAP Manager works

Set your access model once, keep it current everywhere.

1

Connect

Bring your GDAP relationships into Work 365, in sync with Partner Center and your distributors.

2

Template your roles

Define reusable role sets that match how your team should access customer tenants.

3

Apply across customers

Roll your access model out consistently, so every customer relationship follows the same standard.

4

Keep it current

Relationships stay aligned as they renew and as Microsoft's requirements evolve, all from one view.

Access stays correct as things change
Part of the platform

Delegated access lives alongside the customers it applies to.

GDAP Manager runs on the same Dataverse-native platform as your provisioning, billing, and product catalog, so the access model you set applies to the same customer records you already run your revenue on.

See it in action
RelationshipAligned
Customer Contoso Ltd
Role template Standard roles
Partner Center In sync
Status Current
Why Work 365

GDAP management that is aligned, auditable, and yours.

In sync, not guesswork

Relationships stay aligned with Partner Center and your distributors, so your view is always the real one.

Auditable by design

A clear, reportable view of delegated access makes governance easy to demonstrate whenever it is asked for.

Built on Dynamics 365

Native to Dataverse and Power Platform, with your access data in your own environment.

Built for scale

Keep delegated access correct across many tenants without adding operational headcount.

Proof

Compliant operations at scale, the same team.

300%
Work 365 let us grow CSP revenue without adding headcount.
Innovia Consulting
Our billing manager retired, and we did not have to replace her. We can now grow revenue through Work 365 without increasing headcount.
Infinity Group UK
It is not just about having a tool that works. It is about having one that works exactly how we need it to.
Heartland Business Systems
FAQ

Frequently asked questions

What is GDAP and why does it matter for CSPs?+
GDAP stands for Granular Delegated Admin Privileges. It is how Microsoft partners hold scoped, time-bound administrative access to their customers' tenants. Managing it well keeps access correct and compliant as your customer base and Microsoft's requirements evolve.
Can Work 365 manage GDAP at scale across many customers?+
Yes. Work 365 helps you manage GDAP relationships across your whole customer base from one place, so access stays correct as you add customers and as requirements change.
Does Work 365 support reusable GDAP role templates?+
Yes. You define role sets once as reusable templates aligned to your access model, then apply them consistently across customers rather than configuring each relationship by hand.
How does Work 365 keep relationships current?+
Work 365 gives you visibility into relationship status and timelines, so your team keeps delegated access aligned and renewed on your own schedule, well ahead of any change.
Does it stay in sync with Microsoft and our distributors?+
Yes. It keeps delegated access relationships in sync with Microsoft Partner Center and your other distributors, so what you see in Work 365 matches your source systems.
Where does my data live?+
In your own Microsoft Dynamics 365 environment. Work 365 is native to Dataverse and gives you a clear, reportable view of delegated access across your customers.
Get started

See GDAP management the straightforward way

Book a demo and we will show you reusable role templates, relationship timelines, and delegated access kept current across your whole customer base.

See it in action
Explore the platform