Microsoft is adding thousands of partners to the partner programs across the world. Currently, there may be more than 700K partners in the Microsoft Partner Channel. There are Tens of thousands of partners in Cloud Solutions Program.
Microsoft Partners are generally categorized in 4 buckets. Some partners go across these categories like ISV, MSP, VAR and SI and, use a combination of tools, process and IP to create customer value.
This Cloud Maturity Assessment helps you gauge your organization’s cloud strategy across your business operations, reporting, security, governance, and financial insight, as it relates to your cloud adoption and recurring billing. We also provide valuable insights and guidance to help you and your organization take steps to improve your strategy’s success.
Simple, you will answer some questions about your current state and after you finish the assessment you will get a score and your position against the market. See the graphic below to understand Microsoft’s benchmark levels.
You are the top 1 to 2% of Microsoft and Cloud partners worldwide. You probably have 10 or more cloud offerings and you have specific service offerings for your customer verticals through process and Intellectual Property. You have process automation around Customer acquisition, retention, and growth. You are aware of your Customer Life cycle value and probably have tools in place for sales, billing, change management, customer service, self-service and are focused on profitability and delivering customer experience.
You are starting out and looking to grow your cloud business. Most service providers only have a handful of cloud solutions and take a day or so to provision services. Your cost of service and customer acquisition is a little higher with manual processes and multiple systems.
It seems like you are well on your way to building a successful recurring business. Partners in this stage have about 4 to 10 cloud solutions and have lowered their cost of customer acquisition and cost of service. You’ve added more services and customer retention is high. We can share best practices and tools to scale.
You are in a league of your own! You probably have several cloud solutions and you are doing well with positioning your IP and combining service offerings with your choice of providers and 1st Party products. Your vertical market focus, digital presence and focus on customer experience is paying off!
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