Enterprise Revenue Operations Platform for Microsoft CSPs

Name: Work 365
Price range: $

Built for Scale, Control, and Microsoft Change – Automating billing, Azure usage, renewals, and pricing across complex, multi-entity organizations, and Microsoft-native extensibility

Capabilities Built for Enterprise-Scale CSP Growth

Automated Recurring Billing

across licenses, usage, projects, and services

Real-Time Azure Usage Tracking

with accurate cost mapping and invoicing

Multi-Currency & Multi-Entity Support

for global billing operations

Tax & Compliance Readiness

for cross-border invoicing and local regulation

Deep ERP & CRM Integrations

(Dynamics 365, Business Central, Partner Center, PSA systems)

Custom Dashboards & Analytics

Self-Service Customer Portal

for subscription visibility, governance, and controlled updates

Learn how Microsoft Cloud leader and Global Partner of the Year Infinity Group UK has standardized CSP operations, eliminated revenue leakage, and scaled globally with Work 365.

Trusted by Microsoft Partners from Large MSPs to Global Providers

300% growth

without additional headcount

£1M/year saved

in operational overhead

75% reduction

in manual billing effort

Why Enterprises Choose Work 365 for CSP Revenue Operations

Enterprise CSP revenue operations cannot rely on spreadsheets, manual reconciliation, or disconnected systems.

At scale, billing becomes the control layer that protects margins, ensures accuracy, and absorbs constant Microsoft change.

Work 365 gives enterprises a Microsoft-native foundation to grow CSP revenue without operational risk.

Built for Enterprise CSP Complexity

Recover Revenue Leakage

Automate billing, reconcile usage accurately, and ensure every license, service, and Azure consumption event is invoiced.

Enterprise-Grade Partnership

From onboarding to quarterly reviews, our team works with you to optimize workflows, align with Microsoft changes, and scale operations.

Microsoft-First Integrations

Seamlessly connect with Dynamics 365, Partner Center, PSA tools, ERPs, and downstream finance systems — without disruption.

Total Data Ownership

Operate within your own Dataverse environment, maintain compliance, and access real-time, analytics-ready revenue data.

Operational Efficiency at Scale

Automate renewals, price changes, provisioning, approvals, and communication – reducing manual effort by up to 75%.

Frontier Ready

Align revenue operations to Microsoft’s next growth motions, including AI and consumption-based models.

Capabilities Purpose-Built for Scale and Microsoft Change

Subscription & Billing Engine

Unify licenses, usage, services, and one-time charges in a single enterprise billing system.

Azure Usage & Consumption Billing

Ingest, reconcile, and bill Azure consumption with full visibility into margins and revenue.

Pricing, Promotions & Renewals

Automate NCE renewals and bulk price changes across thousands of subscriptions.

CSP Catalog & Product Intelligence

Maintain a single source of truth for Microsoft CSP products, pricing, and promotions.

Governance, Compliance & GDAP

Centralize GDAP management, role-based access, and audit trails to enforce secure, compliant CSP operations across customers, regions, and entities.

Analytics, Reporting & AI Readiness

Deliver real-time dashboards built for Power BI, Copilot, and executive visibility.

Scaled Without the Build Risk

Infinity Group UK, Microsoft Global Partner of the Year Winner, evaluated building their own CSP billing system. As complexity and risk increased, they chose Work 365 to unify billing, provisioning, and support across the Microsoft stack – without building or maintaining custom systems.

“Our billing manager retired, and we didn’t have to replace her. We know we can double revenue through Work 365 without increasing headcount.”

Tristan Shortland

Chief Innovation Officer

Work 365 became Infinity’s foundation for growth, scaling revenue without adding headcount or building custom systems.

Proven Across Enterprise CSPs, MSPs, and Global Providers

Enterprise CSPs, MSPs, and cloud providers across 24+ countries rely on Work 365 to unify operations, protect revenue, and scale recurring revenue models.

300%

Growth

Because of the operational efficiency, we were able to scale up to 300% growth without adding any additional headcount

Donavan Lane

Chairman

75%

Reduction in Manual Billing

I measure success by looking at the time my team saves. And Work 365 lets us grow without needing more people. That’s gold.

Tristan Shortland

Chief Innovation Officer

1-3%

Reduced Revenue Leakage

We did our analysis pretty rigidly. It was about understanding which solution best met our needs, and Work 365 checked all the boxes, especially regarding billing automation and customization.

HBS Leadership

Chief Innovation Officer

Proven Across Enterprise CSPs, MSPs, and Global Providers

Enterprise CSPs, MSPs, and cloud providers across 24+ countries rely on Work 365 to unify operations, protect revenue, and scale recurring revenue models.

“Because of the operational efficiency, we were able to scale up to 300% growth without adding any additional headcount.”

“We have transformed into a growth-driven organization and can manage hundreds of vendors and thousands of subscriptions.”

"Removing manual and error-prone processes plugged revenue leakage by 2–3%, helping us recover the cost in the first three months."

“We did our analysis pretty rigidly. It was about understanding which solution best met our needs, and Work 365 checked all the boxes, especially regarding billing automation and customization"

“It’s far more than just a billing system; it’s the backbone of how we manage our Microsoft CSP business.”

“I think engineering out the ability to have multiple sources of truths and having Work 365 to be the source of truth...has eliminated that problem for us. That was one of our biggest pain points”

Frequently Asked Questions

What does Work 365 automate?

Everything from subscription changes to renewals, usage-based billing, provisioning, price changes, invoicing, and reconciliation.

Can Work 365 integrate with our enterprise systems?

Yes. Work 365 integrates with ERP, CRM, PSA, Partner Center, accounting platforms, and IT systems.

Does Work 365 support global operations?

Absolutely — including multi-currency billing, regional tax compliance, multi-entity billing, and localization.

How secure is Work 365?

Data runs in your Microsoft tenant, leveraging Dataverse, Azure security, and enterprise-grade governance.

Is Work 365 scalable for large CSPs?

Yes — it supports 100K+ subscriptions, multi-region operations, and complex business models.

How do we get started?

Book a demo, and our team will provide a guided POV based on your environment.

Enterprise-Ready. Microsoft-Native. Built to Scale.

Work 365 provides the operational foundation enterprise CSPs need to grow without building custom systems.