Item #: 7313: 0 Qty Subscription Syncing in Work 365
Details: Unfulfilled orders in the Partner Center are recorded as license 0 quantity. Work 365 system was not filtering out these subscriptions which were unfulfilled in Partner Center with quantity 0. Therefore, Work 365 users were receiving the provisioning error “Subscription quantity should always be greater than 0. Also, users were unable to deactivate or modified these records.
This issue is now fixed. The subscriptions will now sync the actual cancelled quantity. After sync, the subscriptions will be available under the “Inactive Subscriptions” view with the “Cancelled” status reason”.
