Reading Time: 10 minutes

Learn more about Microsoft New Commerce Experience

Name: Work 365
Price range: $

Microsoft Customer Agreement (MCA)

Partners will need to have their customers confirm acceptance of the Microsoft Customer Agreement by January 31st, 2020. If these agreements are not signed, no new subscriptions can be added or license counts changed in Partner Center.

Here are the 3 methods of confirming the Microsoft Customer Agreement:

Attestation through Partner Center
Attestation through APIs like Work 365
Sending the agreement link to accept the terms of the agreement through the Microsoft 365 Admin Center

The Microsoft Customer Agreement is a global purchase agreement across multiple purchase streams. For Cloud Solution Partners going back to all the end customers and getting this process completed can be tedious.

Work 365 self-service portal makes it easy for customers to log in and review an existing agreement and confirm the acceptance. The customer’s acceptance from the Work 365 Self-service portal syncs back the data like Date of Signing, Signer back into Work 365, and into the partner center to continue with the Order provisioning process.

How to increase revenue in your cloud business?

5 quick tips to improve revenue with smarter and
efficient provisioning and subscription management

Microsoft Modern Commerce Platform

The Microsoft Customer Agreement is also required to transition customers to the Azure Plan subscriptions on the Microsoft Modern Commerce Platform. The Microsoft Modern Commerce Platform and Azure Plan billing are completely different. Partners earn their margin through the Partner Earned Credits (PEC).

PEC in the new commerce experience is earned at the Resource level of an Azure tenant. If partners manage the tenant at the resource group or subscription level, they receive PEC on all resources within those containers. Reader-level access to resources does not qualify for PEC.

Once access is granted, Partners should ensure they will earn PEC for that customer’s Azure subscription by tying it back to the Partner’s MPN ID:

Partners can use PAL to link a Partner’s MPN ID to a customer’s tenant.

Partner Requirements

Billing relationship with MSFT
Provision the subscription
24/7 operational control of the Azure resources in CSP (Azure Admin access)

On the Microsoft price list, all items will be listed at retail price with a monthly exchange rate for the existing 16 supported currencies:

AUD, GBP, CNY, EUR, JPY, NZD, RUB, CHF, BRL, CAD, DKK, INR, KRW, NOK, SEK, TWD. Any currency not listed will be billed in USD.
- Then any earned PEC is taken off the total invoice amount as a net charge.

For existing Microsoft Azure subscriptions, Partners will continue to receive separate reconciliation files for usage and license-based subscriptions.

However, moving forward in the new commerce model, any new subscriptions created for the following offers will be consolidated to one recon file:

Offers consolidated to one recon file: Microsoft Azure, Azure Plan, Azure reservations, server subscriptions, marketplace offers
Partners will have a single recon file per currency

Understand changes a Microsoft Partner needs to make to eliminate roadblocks and scale business growth.

Download eBook

Fresh from the Blog

Billing & Invoicing, CSP Management, Integrations, Payments

Why Recurring Billing in Business Central Still Falls Short for CSPs

Microsoft Business Central offers native Subscription Billing for recurring revenue, but for CSP partners, it’s only the start of the journey. window.location.href = "https://resources.work365apps.com/blog/business-central-csp-billing-au…

Featured Articles, Integrations, Subscription Management

Unlocking the Future of Promotion Management

Work 365 PV 2.0: Simplified Access, Smarter Billing, and Complete Visibility Licensing specialists and revenue leaders need more than just visibility, they need a seamless way to discover, apply, and manage promotions within their CSP management…