As a Microsoft Cloud Services Provider, have you digitally transformed your own business? An integrated subscription billing platform will optimize your operations, drive engagement with your customers and empower your people to do more.
With the growth of CSP and Cloud Services, subscription-based billing is not just about generating invoices but a host of additional elements like subscription management, payment processing, and renewal management. It would be best to integrate your billing solution with other systems like Dynamics CRM, accounting and finance, customer support, marketing, and sales to facilitate seamless operations across the enterprise.
For instance, when you integrate your billing software with your accounting system, the accounting system can automatically sync customers, products, invoices, and payments. It can also help the sales teams and operations team stay updated about the payment status and make informed decisions about licenses and upselling.
Which business systems must integrate with your subscription billing platform, and how does this benefit your business? Let us talk about that in the following sections.