Provider
In the Cloud Solution Provider program, a provider is a partner that supplies Microsoft cloud services to customers. A direct-bill provider transacts with Microsoft directly, while an indirect provider is a distributor that supplies the Microsoft relationship to indirect resellers.
Key Takeaways
- A provider supplies Microsoft cloud services to customers.
- Direct-bill providers transact with Microsoft directly.
- Indirect providers are distributors that supply resellers.
- The provider role defines who owns the Microsoft relationship.
How the provider role works
The provider is the party that holds the Microsoft relationship for a given transaction. In the direct model, the partner is the provider. In the indirect model, the distributor is the indirect provider, and the reseller sells to the end customer.
Why it matters for Microsoft CSPs
Knowing which provider role applies determines how billing, reconciliation, and support are handled, and which data a partner reconciles against.
How Work 365 supports this
Work 365 supports both direct and indirect models, reconciling Microsoft and distributor data to customer contracts. See the CSP Billing Platform.
Related terms: Indirect Provider, Direct CSP, Indirect CSP, Provider Invoice.
FAQ
What is the difference between a direct-bill provider and an indirect provider?
A direct-bill provider transacts with Microsoft directly; an indirect provider is a distributor that supplies resellers.
