Extended Service Terms (EST) in Microsoft CSP — What Partners Need to Know

Reading Time: < 1 minuteMicrosoft has introduced a significant update to how CSP subscriptions behave after their term ends: Extended Service Terms (EST).

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Microsoft Ignite 2025: What CSP Partners Need to Know for 2026

Reading Time: < 1 minuteMicrosoft Ignite 2025 delivered significant announcements that will shape how CSPs sell, manage, and support cloud solutions in 2026.

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November 2025 Microsoft CSP Updates: What Partners Must Do

Reading Time: < 1 minuteNovember 2025 CSP Update: What MSPs, CSP Partners & Billing Ops Must Act On Now November 2025 brings some of the most significant updates yet to the Microsoft Cloud Solution Provider (CSP) program.

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Microsoft Customer Attestation Enforcement: Partner Impact, and Recommended Actions

Reading Time: < 1 minuteMicrosoft is introducing major changes to how Microsoft partners confirm that their customers have accepted the Microsoft Customer Agreement (MCA).

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Microsoft FY26 CSP Promotions: What’s New and how to manage CSP promos

Reading Time: < 1 minuteMicrosoft’s October 2025 Promo Readiness Guide brings two major new Copilot offers and extensions of key M365 and Dynamics promos.

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EA to CSP Migration: Microsoft’s New Reality, CSP Partners’ Big Opportunity

Reading Time: < 1 minuteNov 1, 2025: Microsoft will align EA, MPSA, and OSPA Online Services pricing with Microsoft list prices. EA customers lose many volume discounts at renewal.

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Maximizing Microsoft FY26 CSP Promotions with Work 365 PV 3.0

Reading Time: < 1 minuteWhy partners are leaning harder on promos in FY26. Microsoft’s FY26 Q1 promotions are among the strongest growth levers for CSP partners in recent years. We’re seeing more partners lean into promos: not just for discounts, but to maximize revenue, protect margins, and lock in longer-term commitments.

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Automate Everything. Watch the Exceptions.

Reading Time: < 1 minuteWe typically see two camps of partners: The pragmatists in pain — those who’ve been burned by billing errors, renewal gaps, and spreadsheet chaos, and now want to automate everything. And the disciplined giants — larger partners who’ve muscled through system constraints with rigorous processes, manual oversight, and a web of workarounds.

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Is Being a Microsoft Direct Bill Partner Still Worth It in 2025?

Reading Time: < 1 minuteIf you’re a Microsoft CSP partner or thinking of becoming one, you’ve probably heard the latest from Microsoft. Big changes are coming. And if you’re currently a Direct Bill Partner, they might affect you more than you realise.

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The Future of Billing – Aligning Co-Pilot Insights With Real-Time Pricing and Provisioning

Reading Time: 4 minutes“How can I implement real-time pricing with Microsoft Co-Pilot?”     It’s a valid question, and the answer is still unfolding. As Microsoft continues to build out its Co-Pilot capabilities, Cloud Solution Providers (CSPs) are left navigating a grey zone. While Co-Pilot promises a more AI-driven experience for end users, the billing models behind those services […]

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