Every CSP relies on delegated access to keep customer environments running smoothly. But that access also comes with responsibility, and risk. Granular Delegated Admin Privileges (GDAP) is Microsoft’s way of putting structure around that access: tighter control, shorter lifecycles, and clearer accountability.
Microsoft has introduced a significant update to how CSP subscriptions behave after their term ends: Extended Service Terms (EST).
Microsoft Ignite 2025 delivered significant announcements that will shape how CSPs sell, manage, and support cloud solutions in 2026.
November 2025 CSP Update: What MSPs, CSP Partners & Billing Ops Must Act On Now November 2025 brings some of the most significant updates yet to the Microsoft Cloud Solution Provider (CSP) program.
Microsoft is introducing major changes to how Microsoft partners confirm that their customers have accepted the Microsoft Customer Agreement (MCA).
Microsoft’s October 2025 Promo Readiness Guide brings two major new Copilot offers and extensions of key M365 and Dynamics promos.
Nov 1, 2025: Microsoft will align EA, MPSA, and OSPA Online Services pricing with Microsoft list prices. EA customers lose many volume discounts at renewal.
Why partners are leaning harder on promos in FY26. Microsoft’s FY26 Q1 promotions are among the strongest growth levers for CSP partners in recent years. We’re seeing more partners lean into promos: not just for discounts, but to maximize revenue, protect margins, and lock in longer-term commitments.
We typically see two camps of partners: The pragmatists in pain — those who’ve been burned by billing errors, renewal gaps, and spreadsheet chaos, and now want to automate everything. And the disciplined giants — larger partners who’ve muscled through system constraints with rigorous processes, manual oversight, and a web of workarounds.
If you’re a Microsoft CSP partner or thinking of becoming one, you’ve probably heard the latest from Microsoft. Big changes are coming. And if you’re currently a Direct Bill Partner, they might affect you more than you realise.
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