Is Your CSP Billing Ready for Microsoft Co-Pilot (And What Happens If It’s Not)?

There’s no denying the excitement around Microsoft Co-Pilot. From boardrooms to service desks, it’s quickly becoming the next frontier of productivity. But as Cloud Solution Providers (CSPs) begin packaging and selling Co-Pilot, the excitement comes with a serious challenge: billing. The reality? Billing for Co-Pilot is still taking shape. Documentation is thin. Pricing structures are […]

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Navigating the Microsoft CSP Beach: How Work 365 Keeps You on Solid Ground

Imagine you’re spending a perfect day at the beach. The sun is shining, the waves are rolling in, and the shoreline is buzzing with activity. This is what the Microsoft CSP marketplace should feel like; busy, exciting, full of opportunities. But just when you settle in, the tides shift. A riptide pulls your customers away, […]

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Efficiently Managing GDAP & CSP with Work 365

In the rapidly evolving Microsoft Cloud Solution Provider (CSP) ecosystem, security and efficiency remain top priorities. With cyber threats on the rise, partners need better ways to manage customer access while minimizing security risks. Microsoft’s Granular Delegated Admin Privileges (GDAP) is a major step forward, offering fine-grained control over permissions. However, managing GDAP manually through […]

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Essential Tooling for Microsoft MSPs

Managed Service Providers (MSPs) focused on Microsoft need the right tools to manage, optimize, and scale their services effectively. Here’s an in-depth look at the essential Microsoft tools and solutions every MSP and Microsoft Partner should leverage and other critical tools MSPs commonly use, including Work 365. Microsoft Partner Center Microsoft Azure Marketplace and AppSource […]

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Renewal Management Complexities and How CSPs can deal with it effectively

Renewal management is critical and complex for Microsoft Partners and businesses with recurring revenue. Most businesses realize the benefits of recurring revenue only after the first or second year of renewal because of the cost of sales and marketing.   Dealing with customers and billing relationship issues usually brings psychological complexity. When dealing with New […]

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Strategies To Manage Risk With NCE

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Microsoft New Commerce Experience – How much do Microsoft MSPs need to worry?

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