The integration enables Microsoft Partners to leverage Crayon’s Cloud Management and Self-Service capabilities with Work 365’s advanced billing management and subscription tracking capabilities. The two-way integration built in partnership with Crayon and Work 365 leverages Crayon’s APIs and synchs entities such as customers, subscriptions, subscription changes, and agreements.
The integration will simplify and streamline provisioning with Crayon’s Cloud iQ platform and consolidate subscription billing and invoicing for Microsoft Cloud Solution Providers (CSPs) and MSPs on Dynamics 365 CRM. In addition, it will help sales, operations, and finance teams eliminate billing errors with automated subscription provisioning with Crayon.
The integration resulted from a joint endeavor between Crayon, IOTAP, and Tigloo, a Microsoft Dynamics partner and user of Work 365. Partners such as Tigloo can now provide more value to their end customers by offering a self-service platform and simplifying their invoicing and billing operations. Partners can now use Dynamics to manage billing relationships and subscriptions, automatically provision CSP subscriptions through Cloud-iQ, and generate invoices aligning billing with sales.
“The objective benefited both parties because the tool facilitates the management of the acquisition and withdrawal of customer subscriptions, provisioning the licenses in their instances, and registering or canceling the licenses in the Crayon portal. In this way, correct billing of the different movements is always guaranteed“, explains José Manuel Marina, general manager of Crayon in Spain.
For IOTAP, this integration represents “a great opportunity for all Crayon partners worldwide to benefit from the capabilities of Work 365 to simplify billing operations using MS Dynamics 365, provide better experiences for end customers and create new growth opportunities“
Crayon helps organizations consolidate their technical and business foundations to ensure security and success in their digital transformation processes. Crayon advises clients on the best software, cloud, artificial intelligence, and big data solutions for their business needs and budget, so they can continue to grow and innovate. Headquartered in Oslo, Crayon has over 3,300 employees in more than 40 countries.
Tigloo is the brand in Spain of DCS IT GROUP, a French company with more than 40 years of experience and a track record in the world of IT services and with a presence in several European countries. Tigloo provides clients with services and solutions to build, maintain and develop their information systems. It has more than 500 clients in different centers throughout Spain: Navarra, the Basque Country, Madrid, Barcelona, and Zaragoza. Contributes global IT solutions in Digital Transformation, Infrastructures, Cybersecurity, and Outsourcing of Professionals.
About Work 365:
Work 365 is a certified Microsoft CPV and leading subscription management and billing automation solution built on Dynamics 365. Businesses across the globe trust Work 365 to scale their cloud and recurring revenue business. Work 365 helps companies streamline their accounts and sales and manage subscriptions, billing, and payments within a single application. Work 365 is a Trademark of IOTAP Inc.
Click on the link to view the published Press Release: IOTAP strengthens partnership with Crayon enabling advanced billing and subscription management capabilities for Microsoft Partners.