“How can I implement real-time pricing with Microsoft Co-Pilot?” It’s a valid question, and the answer is still unfolding. As Microsoft continues to build out its Co-Pilot capabilities, Cloud Solution Providers (CSPs) are left navigating a grey zone. While Co-Pilot promises a more AI-driven experience for end users, the billing models behind those services […]
There’s no denying the excitement around Microsoft Co-Pilot. From boardrooms to service desks, it’s quickly becoming the next frontier of productivity. But as Cloud Solution Providers (CSPs) begin packaging and selling Co-Pilot, the excitement comes with a serious challenge: billing. The reality? Billing for Co-Pilot is still taking shape. Documentation is thin. Pricing structures are […]
Work 365 PV 2.0: Simplified Access, Smarter Billing, and Complete Visibility Licensing specialists and revenue leaders need more than just visibility, they need a seamless way to discover, apply, and manage promotions within their CSP management solution. Work 365 PV 2.0 simplifies this entire process, ensuring that promotions are easily accessible, effortlessly applied, and seamlessly […]
In the rapidly evolving Microsoft Cloud Solution Provider (CSP) ecosystem, security and efficiency remain top priorities. With cyber threats on the rise, partners need better ways to manage customer access while minimizing security risks. Microsoft’s Granular Delegated Admin Privileges (GDAP) is a major step forward, offering fine-grained control over permissions. However, managing GDAP manually through […]
For years, Microsoft partners have juggled multiple tools, dashboards, and processes to keep their CSP businesses running. The complexity of managing customer permissions, billing, and promotions often feels like a never-ending battle. But what if there was a way to simplify it all? Enter Work 365 PV 2.0 – a transformative update designed to streamline […]
A Smarter Way to Stay Ahead Let’s set the scene. It’s crunch time at the office, and your team is wading through spreadsheets, cross-checking emails, and rushing to update contracts before the clock runs out. Someone’s muttering, “Did we renew that account last month?” while another is frantically double-checking invoices. It’s a familiar scene for […]
Discover how Work 365, the trusted CSP management solution, empowers Microsoft Partners to: Streamline customer onboarding Manage GDAP relationships Optimize licensing costs Automate billing and provisioning This article is based on a recent webinar highlighting the latest updates to Work 365, which are built for billing teams, licensing managers, and sales operations to save time, […]
Recently there has been a lot of activity related to Subscription Billing with Dynamics Business Applications, like Business Central and Finance & Operations. Recurring Revenue and Subscription Billing are important value creators for any organization, especially Microsoft CSP Partners. After all, Business Central has Subscription Billing, so Subscription Billing must be important. Is an accounting […]
In my previous article, I shared various observations and considerations regarding Microsoft’s CSP Template for Self-Service. I’ll explore further aspects of evaluating and implementing this template in this article. Most companies are reacting to meet customer needs or fulfill the audit requirements from the Microsoft Direct CSP program. If you are in that small group […]
Recently, on Microsoft boards, there was an announcement about a beautifully crafted plan with images and workflows for a Marketplace and Self-Service Portal tailored for CSPs (Cloud Solution Providers). The initial reaction from the Microsoft CSP Partner community was swift, and excitement was high! I’ll start my article with my bottom line in case you […]
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