Dynamics 365
Microsoft Dynamics 365 is a family of cloud business applications covering sales, customer service, finance, and operations. Partners sell and manage Dynamics 365 subscriptions through the CSP program alongside other Microsoft cloud services.
Key Takeaways
- Microsoft’s cloud business application suite.
- Covers sales, service, finance, and operations.
- Sold and managed through CSP like other Microsoft cloud services.
- Subject to NCE terms and CSP billing.
How Dynamics 365 fits CSP
Partners resell Dynamics 365 subscriptions, provision them, and bill customers through CSP, applying NCE terms and reconciliation like other Microsoft subscriptions.
Why it matters for Microsoft CSPs
Dynamics 365 is part of the Microsoft cloud portfolio partners sell, so it factors into subscription management, billing, and renewals.
How Work 365 supports this
Work 365 bills and manages Dynamics 365 subscriptions alongside the rest of a partner’s Microsoft portfolio. See the CSP Billing Platform.
Related terms: Microsoft 365, CSP, NCE.
FAQ
What does Dynamics 365 include?
Cloud applications for sales, customer service, finance, and operations.
