Mastering Billing and Subscription Strategies for Microsoft Partners

Building Blocks of Revenue The Three Amigos Billing and Subscription Strategies Billing Methods Customer Requirements Term/Contract-Based Billing (Agreement-Based Billing) Consumption-based or Usage-based Subscription (for Azure) Minimum Commitment Billing Retainer-Based Billing Reconciliation Based Billing Data/System Driven Billing Billing Adjustments in Microsoft CSP Billing and NCE Building Blocks of Revenue There are generally three sources of revenue […]

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Navigating Challenges: Why I Pivoted the Business by Ismail Nalwala

The Fall of Raftar: Lessons Learned The first sale is the easiest one! Through a consulting engagement, which landed in my lap, I had solved a problem around sales inventory tracking using RFID for a large medical device manufacturer. I thought I could convert the solution into a product. I used my consulting income, raised […]

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8 Challenges MSPs Face in Growing Their CSP Business and How to Overcome Them

While some MSPs worry about shrinking margins in the Microsoft business, particularly as incentives change, the Microsoft cloud services business—especially Azure, Dynamics and CoPilot—is growing at a blistering pace. The recurring revenue model drives significant business value. Just look at the M&A and funding activity in the MSP space. Despite MSPs’ hesitancy towards Self-Service, larger […]

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Renewal Management Complexities and How CSPs can deal with it effectively

Renewal management is critical and complex for Microsoft Partners and businesses with recurring revenue. Most businesses realize the benefits of recurring revenue only after the first or second year of renewal because of the cost of sales and marketing.   Dealing with customers and billing relationship issues usually brings psychological complexity. When dealing with New […]

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A Software Vendor’s Guide to Customer Churn

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