Discover how Work 365, the trusted CSP management solution, empowers Microsoft Partners to: Streamline customer onboarding Manage GDAP relationships Optimize licensing costs Automate billing and provisioning This article is based on a recent webinar highlighting the latest updates to Work 365, which are built for billing teams, licensing managers, and sales operations to save time, […]
Recently there has been a lot of activity related to Subscription Billing with Dynamics Business Applications, like Business Central and Finance & Operations. Recurring Revenue and Subscription Billing are important value creators for any organization, especially Microsoft CSP Partners. After all, Business Central has Subscription Billing, so Subscription Billing must be important. Is an accounting […]
In my previous article, I shared various observations and considerations regarding Microsoft’s CSP Template for Self-Service. I’ll explore further aspects of evaluating and implementing this template in this article. Most companies are reacting to meet customer needs or fulfill the audit requirements from the Microsoft Direct CSP program. If you are in that small group […]
Recently, on Microsoft boards, there was an announcement about a beautifully crafted plan with images and workflows for a Marketplace and Self-Service Portal tailored for CSPs (Cloud Solution Providers). The initial reaction from the Microsoft CSP Partner community was swift, and excitement was high! I’ll start my article with my bottom line in case you […]
Many, in fact, most MSPs today have less than 100 customers or less than $2 million in cloud revenue, despite the rapid growth of services from modern work, infrastructure, and applications for over a decade. MSPs offer valuable services, including infrastructure management, ensuring productivity, security, and even outsourced IT help desks. So why the modest […]
Recurring revenue is the most valuable revenue on a company’s income statement. SaaS companies have always known this and include a SaaS billing and subscription management application as part of their core application infrastructure stack. Microsoft has also stipulated requirements for cloud resellers in the CSP Direct Partners program to implement similar systems. Recurring billing […]
Managed Service Providers (MSPs) focused on Microsoft need the right tools to manage, optimize, and scale their services effectively. Here’s an in-depth look at the essential Microsoft tools and solutions every MSP and Microsoft Partner should leverage and other critical tools MSPs commonly use, including Work 365. Microsoft Partner Center Microsoft Azure Marketplace and AppSource […]
Building Blocks of Revenue The Three Amigos Billing and Subscription Strategies Billing Methods Customer Requirements Term/Contract-Based Billing (Agreement-Based Billing) Consumption-based or Usage-based Subscription (for Azure) Minimum Commitment Billing Retainer-Based Billing Reconciliation Based Billing Data/System Driven Billing Billing Adjustments in Microsoft CSP Billing and NCE Building Blocks of Revenue There are generally three sources of revenue […]
Microsoft partners operate in a dynamic and competitive environment where an effective pricing strategy is crucial for success. They need flexible and efficient ways to manage pricing to maximize profitability, accommodate regional differences, and cater to different business stages. Here are the key reasons why partners need different pricing strategies: Regional Pricing Variations: Microsoft partners […]
The Fall of Raftar: Lessons Learned The first sale is the easiest one! Through a consulting engagement, which landed in my lap, I had solved a problem around sales inventory tracking using RFID for a large medical device manufacturer. I thought I could convert the solution into a product. I used my consulting income, raised […]
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