Reading Time: 6 minutesThe Fall of Raftar: Lessons Learned The first sale is the easiest one! Through a consulting engagement, which landed in my lap, I had solved a problem around sales inventory tracking using RFID for a large medical device manufacturer. I thought I could convert the solution into a product. I used my consulting income, raised […]
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Reading Time: 4 minutesWhile some MSPs worry about shrinking margins in the Microsoft business, particularly as incentives change, the Microsoft cloud services business—especially Azure, Dynamics and CoPilot—is growing at a blistering pace. The recurring revenue model drives significant business value. Just look at the M&A and funding activity in the MSP space. Despite MSPs’ hesitancy towards Self-Service, larger […]
Reading Time: 16 minutes
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Reading Time: 6 minutesRenewal management is critical and complex for Microsoft Partners and businesses with recurring revenue. Most businesses realize the benefits of recurring revenue only after the first or second year of renewal because of the cost of sales and marketing. Dealing with customers and billing relationship issues usually brings psychological complexity. When dealing with New […]
Reading Time: 7 minutesWork 365 and CSP Control Center are SaaS applications used by Microsoft CSP partners to automate and manage Microsoft Cloud subscriptions and products. Microsoft requires Direct CSP Partners to implement an order processing and a billing automation system as part of the Microsoft CSP program requirements. At the outset, Work 365 and CSP Control Center […]
Reading Time: 13 minutes
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