8 Challenges MSPs Face in Growing Their CSP Business and How to Overcome Them
While some MSPs worry about shrinking margins in the Microsoft business, particularly as incentives change, the Microsoft cloud services business—especially Azure, Dynamics and CoPilot—is growing at a blistering pace. The recurring revenue model drives significant business value. Just look at the M&A and funding activity in the MSP space. Despite MSPs’ hesitancy towards Self-Service, larger […]
Renewal Management Complexities and How CSPs can deal with it effectively
Renewal management is critical and complex for Microsoft Partners and businesses with recurring revenue. Most businesses realize the benefits of recurring revenue only after the first or second year of renewal because of the cost of sales and marketing. Dealing with customers and billing relationship issues usually brings psychological complexity. When dealing with New […]
Comparing Work 365 and CSP Control Center: Why Work 365?
Work 365 and CSP Control Center (C3) are both used by Microsoft CSP partners to automate and manage Microsoft cloud subscriptions and billing. Microsoft requires direct CSP partners to run an order processing and billing automation system as part of the CSP program, and either platform can meet that bar. The question in a real […]
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